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Ginn Chevrolet - Service Center

Covington, GA

4.1
23 Reviews

23 Reviews of Ginn Chevrolet - Service Center

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January 12, 2025

Excellent t service, great customer service , very friendly and didn’t have a long wait More

by ginatroyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with Ginn Chevrolet. Our team prides itself on providing great customer service and making the process as smooth as possible. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 10, 2025

The sale went fine but noticed two dents on the front of the new vehicle and the dealership won’t even give me the courtesy of a call back, won’t be doing business here again. More

by cflood777
Recommend Dealer
No
Employees Worked With
Phil Neal
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Ginn Chevrolet responded

Thank you for bringing your concerns to our attention and for giving us the opportunity to address them. We're glad we were able to resolve the issue to your satisfaction. Your feedback helps us improve, and we truly appreciate your patience throughout the process. If there's anything else we can assist you with, please don't hesitate to reach out. We value your business and hope to serve you again in the future. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 08, 2025

Very good customer service and professional work completed on my 2024. Chevrolet Trax last visit. More

by jc110555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2025 -

Ginn Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you received excellent customer service and that the work on your 2024 Chevrolet Trax was completed to your satisfaction. At Ginn Chevrolet, we strive to provide top-notch service to all our customers. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 05, 2025

Love this dealership and the sales team. Purchasing a car was quick easy and professional. Would recommend to anyone More

by striblingr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Balfour
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Jan 07, 2025 -

Ginn Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you had a quick and professional experience at Ginn Chevrolet. Your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 02, 2025

Did what they said they would, when they said they would. Had a good experience. More

by jerry93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neal
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Ginn Chevrolet responded

Thank you for your feedback! We're glad to hear you had a good experience with us at Ginn Chevrolet. We take pride in keeping our commitments, and we appreciate you choosing us. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 26, 2024

Yolanda was professional, knowledgeable and very easy to work with. I was totally satisfied with the service I received. More

by 01RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neal
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2024 -

Ginn Chevrolet responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Yolanda at Ginn Chevrolet. Our team is dedicated to providing professional and knowledgeable service, and it’s wonderful to know that you were completely satisfied. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 24, 2024

The Ginn team gave excellent service with the purchase of my new car. Special shout the my salesman John B. More

by lpatterson322
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

Ginn Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear you had an excellent experience with Ginn Chevrolet and that John provided you with exceptional service during your car purchase. We appreciate your support and look forward to seeing you again! Enjoy your new car! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 19, 2024

Very professional, make you feel comfortable, they make sure you understand everything about the vehicle and how to program and connect phone. More

by snewsome2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dion Gibbs, treats you more like a friend than a customer, always upfront about the vehicle you are buying.
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Dec 21, 2024 -

Ginn Chevrolet responded

Thank you for your wonderful review! We appreciate your kind words about the professionalism of our team at Ginn Chevrolet. It's great to hear that you felt comfortable and that we were able to ensure you understood everything about your vehicle. If you have any more questions or need assistance in the future, don't hesitate to reach out. We look forward to seeing you again! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

August 30, 2024

They don’t honor appointments and keep cars way too long. They also don’t communicate with customers. More

by druhale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rebecca
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Sep 03, 2024 -

Ginn Chevrolet responded

Thank you for your feedback. We understand your frustration regarding the appointment and communication issues you experienced at Ginn Chevrolet. Please feel free to reach out to us directly so we can address your experience further. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

October 26, 2019

Service Department So after buying 4 cars in 3 years. It has been a struggle with the service and parts department trying to rip us off at every turn. Service is awful a More

by JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Quick Change
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