Back

Ginn Chevrolet - Service Center

Covington, GA

4.2
33 Reviews

33 Reviews of Ginn Chevrolet - Service Center

Sort by
April 08, 2025

Ginn has done a great job assisting us with our new Chevy trailblazer. They even helped us out with a loaner while they investigated a strange issue. More

by kmosher94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am not sure
Apr 08, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Ginn Chevrolet while getting your new Chevy Trailblazer. It's our pleasure to assist you and provide a loaner during the investigation. If you need anything else, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

April 08, 2025

They are great with their customer service. They treated and loved me like family. They explained everything that they needed to do and made sure i understood. More

by mroland1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young Lady
Apr 08, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful review! We at Ginn Chevrolet are thrilled to hear that you felt treated like family and appreciated the thorough explanations provided. Our team is dedicated to delivering exceptional customer service, and it's great to know that we met your expectations. We look forward to seeing you again for your future automotive needs! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

April 05, 2025

Purchased my vehicle from Ginn in 2019, Ginn Chevrolet does not have a qualified Allison transmission specialist on staff to provide warranty service and work was recommended to try another dealer for war More

by archek2130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley
Apr 07, 2025 -

Ginn Chevrolet responded

Thank you for sharing your experience with us. We understand the frustration you're facing with your vehicle's transmission issues. At Ginn Chevrolet, we strive to provide quality service and support to our customers. You are welcome to reach out to us directly to discuss this matter further. Thank you again for your feedback. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

March 29, 2025

Billy Fortson and his team do a great job! I was surprised at how fast they got the parts in and got it back on the road. More

by bobndebe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Mar 29, 2025 -

Ginn Chevrolet responded

Thank you, Bob, for your fantastic review! I'm thrilled to hear that my team was able to get the parts in quickly and get you back on the road. At Ginn Chevrolet, we strive for efficiency and excellent service. I appreciate your kind words and look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

March 26, 2025

They go above and beyond to make it right if you have any issues Enjoy dealing with them,Best Dealer Anywhere Try them and see More

by wilson4670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley,Deion,Tim and Mr. Billy
Mar 28, 2025 -

Ginn Chevrolet responded

Thank you so much for your fantastic review, Wilson! We truly appreciate your kind words about Ginn Chevrolet. We're delighted to hear that you had a positive experience and that our team went above and beyond to assist you. We look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

March 24, 2025

Very professional and did everything on time. Highly recommended them for anyone that is able to use them. More

by jggregory3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jenkins
Mar 24, 2025 -

Ginn Chevrolet responded

Thank you for your fantastic review! We appreciate your kind words and are thrilled to hear you found Ginn Chevrolet to be professional and timely. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

March 22, 2025

Very good, reason for a 4 … 80# air in rear and70# air in front other than that Great More

by loudalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
March 19, 2025

Ginn is awesome both sales, service and quick lube. Go see them for buying or service More

by SAMMONSRUTHIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda in service, Kerry service manager, Dion Gibbs, Sales, Michael Mann, finance all good people
Mar 19, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had an awesome experience with both our sales and service departments at Ginn Chevrolet. Your recommendation means a lot to us. We look forward to seeing you again for any future vehicle needs! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

March 15, 2025

Mechanics don’t put stuff back how it was. A/c controls changed. My front bumper, fender flare, shift boot and center console were not completely snapped back in place correctly. Service fee c More

by 4ldenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Neal
Mar 17, 2025 -

Ginn Chevrolet responded

Thank you for sharing your experience. I appreciate your feedback and understand your concerns regarding the reassembly of your vehicle after service. It’s important to us at Ginn Chevrolet that our customers receive quality service. I encourage you to reach out to me directly so we can address these issues and ensure everything is as it should be. Your satisfaction is our priority, and I'm here to help. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

March 14, 2025

Phillip Neal and Micheal Jenkins are awesome. This dealership is built on family values and putting the customer first. They have always taken care of me and put me first. The loyalty, respect an More

by carl30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Jenkins 5 stars, Phil Neal
Mar 14, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that Phillip and Michael made your experience so positive. At Ginn Chevrolet, we pride ourselves on our family values and dedication to our customers. Your loyalty means a lot to us, and we look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

1
...