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Ginn Chevrolet - Service Center

Covington, GA

4.0
22 Reviews

22 Reviews of Ginn Chevrolet - Service Center

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February 27, 2025

The personnel at Ginn Cheverolet are very customer oriented and professional. The staff was also very friendly. More

by Refreshing-Tb experience
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Ginn Chevrolet to be customer-oriented and professional. Our staff takes great pride in providing friendly service, and your kind words truly motivate us. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 13, 2025

GINN CHEVEROLET IS ONE OF THE BEST CAR DEALERSHIP I HAVE BEEN INVOLVED WITH. THE STAFF IS THE MOST KNOWLEDGEABLE PEOPLE IN THE CAR BUSINESS I KNOW. I WOULD RECOMMEND ALL PEOPLE WHO IS LOOKING TO PURCHAS More

by JCDEBARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DEON DIXON
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Feb 14, 2025 -

Ginn Chevrolet responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our knowledgeable staff at Ginn Chevrolet. It’s great to hear that you had a great experience with us. We look forward to welcoming you and your recommendations in the future! Safe travels! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 04, 2025

THE SERVICE AND SALES DEPARTMENTS ARE THE BEST I HAVE EVER BEEN ASSOCIATED WITH. I WOULD RECOMMEND THIS DEALERSHIP TO ALL MY FAMILY AND FREINDS.... More

by JCDEBARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Ginn Chevrolet responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with our service and sales departments at Ginn Chevrolet. Your recommendation means a lot to us, and we look forward to assisting you and your family and friends in the future. Thank you for choosing Ginn Chevrolet! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 04, 2025

I was in and out very quickly and everyone I dealt with was very pleasant! More

by lrward10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful review! We at Ginn Chevrolet are thrilled to hear that your experience was quick and pleasant. We appreciate your kind words and hope to see you again soon for any future needs! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 04, 2025

I enjoyed taking my car,They take care of what I need done..never had a problem Scheduling an appointment... More

by kathynolley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yolanda Ormsby
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Feb 06, 2025 -

Ginn Chevrolet responded

Thank you for your review, Kathy! We appreciate your positive feedback about your experience at Ginn Chevrolet. It's great to hear that you have had a smooth process in scheduling appointments and that your car’s needs have been taken care of. If there is anything we can do to make your experience 5-star worthy, please don't hesitate to reach out. We look forward to continuing to serve you in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 02, 2025

Ashley and Yalonda are the best hands down! Their service is the reason I come to this dealership. More

by mab1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Feb 04, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that Ashley and Yalonda provided you with exceptional service at Ginn Chevrolet. It's always our goal to make your experience a great one. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 28, 2025

Not great service. Every since they put sensors in my truck, it has not been running right. More

by jordantiffany0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Jan 30, 2025 -

Ginn Chevrolet responded

Thank you for your feedback, Jordan. We understand your concerns regarding the sensors installed in your truck and how it may be affecting its performance. It's important to us that your vehicle operates smoothly. Please reach out to Ginn Chevrolet directly so we can address this issue and find a solution for you. Thank you for bringing this to our attention. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 24, 2025

I don't have a issue with the service department as much as the vehicle itself. I keep having Issues with the vehicle. I bought a certified pre owned vehicle and have had issue after issue. I'm really conc More

by l.tellis.jr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Martin
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Jan 24, 2025 -

Ginn Chevrolet responded

Thank you for sharing your experience with us. I am disappointed to hear these concerns regarding your certified pre-owned vehicle and the recurring issues you're facing, particularly with the infotainment and OnStar systems. Your feedback is important, and I encourage you to reach out to Ginn Chevrolet directly to discuss these matters further. We want to ensure you're fully satisfied with your vehicle and would like to see if we could assist in working towards a resolution. Thank you again for your input. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 24, 2025

I want to give a shout out to Deon and the sales team and Finance manager on a great job making it a smooth and easy experience. The maintenance team is very nice and makes quick work of vehicle service need More

by ranske1408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Ginn Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Deon and our sales team, as well as the maintenance team at Ginn Chevrolet. Your kind words motivate us to continue providing great service. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 12, 2025

Excellent t service, great customer service , very friendly and didn’t have a long wait More

by ginatroyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with Ginn Chevrolet. Our team prides itself on providing great customer service and making the process as smooth as possible. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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