Back

Gilroy Chevrolet

Gilroy, CA

3.8
56 Reviews

6720 Automall Dr

Gilroy, CA

95020

Directions

By Type

56 Reviews of Gilroy Chevrolet

November 30, 2024

Great service they always do such a great job fast an friendly happy all around thank you More

by leia_leo0608
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Castillo, Rick Encarnacao, Shawn Yawary, Horacio Escobar, Nevin Banwait, Jayden McKean, Peter Arriaga, Carlos Herrera, Brian Leier, David Amin
June 11, 2024

I had an 8:30 service appointment which should have taken 1-2 hours. I arrived at 8:20 am and there was only one other customer there working with another service person. My advisor promptly assisted me, a More

by SanJoseJazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department: Adrian, Ray and Jenaro
Jun 11, 2024 -

SanJoseJazz responded

Please work on your service technician staffing. It's clear that staffing has been cut and this allows for very poor service time.

May 31, 2024

My appointment was scheduled for 8 am to get a 30000-mile service, which was estimated to take up to 4 hours. Additionally, I asked them to check the rear door of my vehicle, as it sometimes doesn't open or More

by carlozsoliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
New Employee
October 22, 2023

It was excellent doing business with Mr. Jorge Lopez!! Thank you from J Rizo Construction Inc. More

by jrizoconstruction
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Lopez
February 08, 2023

Navin Banwait sales person was able to give us good deal. Great person to deal. If you looking for a car come to this dealer. More

by Jesus Ramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nevin Banwait
October 11, 2021

unprofessional, not trust worthy, They called me to schedule an appointment to go look at a car THEY had xxx in every car sales website, local pages, we get to dealership and not only they didn't seem More

by zinapecuaro29
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael
August 31, 2021

Deceptive Trade Practices. Justin Fernandes was working with me to secure a 2021 suburban, I filled out application, and informed him I would like to purchase today. 4 hours into the process, he just send More

by THB3006
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Fernandes
October 30, 2019

I have a 2015 Volt w only 33k. Usually drive solo. The roll up Assy on passenger window broke so window would not go up or down. Was quoted $380 to fix. Svc Tech Marisa said she put in quote high just in More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Lopez
June 09, 2019

Customer service And annest multiple inspections from the ve Hi good evening, My name is Aj I’m a loyal customer of Gilroy Chevrolet service. Today June 06 2019 I have appointments@12:45pm so I drop my Chevy tr More

by Ajd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SAM from service advisor , Rick Encarnacao
May 17, 2019

Place is garbage Place sucks , poor service , no reach back , no communication , will not find right person for any answers, will not take care of you for whatever rea More

by A7xcali
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Irving Zepeda, Rick Encarnacao
1
...