Gilroy Chevrolet

Repair was fast and customer service from Micah was great. I wasn't happy with my last service visit but this time they were much more thorough and very responsive, would definitely go back again. great. I wasn't happy with my last service visit but this time they were much more thorough and very responsive, would definitely go back again. More

I had a good experience as my service representative was informative and felt like he understood my concerns informative and felt like he understood my concerns More

I had the fastest and amazing experience. Rick Encarnacao was such an amazing sales rep. I never leave reviews, however this was a well deserved review. He was very friendly, attentive, and m Rick Encarnacao was such an amazing sales rep. I never leave reviews, however this was a well deserved review. He was very friendly, attentive, and made it all happen in an hour and a half, which is rare, every other dealership experience has lasted almost 4 hours with the process being more of an annoyance. I never got that here. Rick is the Sales consultant you want to go to and it doesn't stop when you leave the dealership, even after you can reach out for any and all questions or concerns, really enjoyed this experience. More

The lady on the end, needs to be moved to Chevrolet Oakland California. Her rudeness, putting me off after they had just serviced my vehicle. Telling me there was nothing wrong because they didn’t remo Oakland California. Her rudeness, putting me off after they had just serviced my vehicle. Telling me there was nothing wrong because they didn’t remove the tires, they only lubed the shocks. I would have to come back if I wanted my brakes looked at. It was 3 PM in the afternoons, and she wouldn't do anything to protect my safety. She left me stranded, and without a choice.i will never take my care to Gilroy Chevrolet. I hope your business collapses and by the looks of things, most of it already has. Hire competent service personnel and service department employees.never bringing ANY car back there More

Service Dept is understaffed - no vehicle updates, don't return phone calls or emails. Inspection fee for what should be a basic problem is outrageous. Repair and labor charge much higher than expected and return phone calls or emails. Inspection fee for what should be a basic problem is outrageous. Repair and labor charge much higher than expected and compared to other manufacturers. This negatively impacts cost of ownership of the vehicle - next time I will buy Toyota. More

My vehicle was ready as promised. Micah ordered parts and got my vehicle back on the road. Micah ordered parts and got my vehicle back on the road. More

The employees are always friendly and very helpful and the door their best to get the job done as fast as possible and do not leave the car a mess! the door their best to get the job done as fast as possible and do not leave the car a mess! More

We value the family feel of this dealership. Staff was kind and professional throughout the entire process, specifically Kimberly and Ed, and handled our process with care. Very Very pleased wit Staff was kind and professional throughout the entire process, specifically Kimberly and Ed, and handled our process with care. Very Very pleased with the vehicle and looking to be a loyal customer in the future. More

Ive been calling to the service department many times and no one is answering the telephone, i left a couple of voicemails but No one is calling me back for update on the parts that was ordered no one is answering the telephone, i left a couple of voicemails but No one is calling me back for update on the parts that was ordered More

customer service and great and the i kept in the loop of my repairs on the vehicle my repairs on the vehicle More