Gillman Subaru San Antonio

Mr. Gantner was a refreshing new kind of car salesman. He knew his product, did not attempt to have me make his mortgage payment, gave me a very fair price, was courteous and professional. I will surely He knew his product, did not attempt to have me make his mortgage payment, gave me a very fair price, was courteous and professional. I will surely give his name to all and anyone looking to buy a car. Thank you for hiring this kind of person. Linda Pohl More

I had a great experience with Subaru San Antonio. Everyone knows dealing with car dealerships are usually painful and slow, but they did the best they could to keep you satisfied and out if there qui Everyone knows dealing with car dealerships are usually painful and slow, but they did the best they could to keep you satisfied and out if there quickly with a new car! Everyone was very friendly and we were never left waiting too long. We dealt with a few different employees before the final sale and they were all very helpful and knowledgeable about the cars, and if they didn't know something they would find out. Easy dealing with prices, not much hassle. Would go back! More

Very professional, friendly, and respectful salesman and finance director. Some communication issues regarding agreed upon price with unexpected fee added to final sales order but this was quickly resolved finance director. Some communication issues regarding agreed upon price with unexpected fee added to final sales order but this was quickly resolved. My less than excellent rating was due to the Service department and their unfriendly attitude when I brought my new car in a week after the sale to have ordered accessories installed. First there was some confusion between the sales department and service department regarding what paperwork I was required to have with me to get accessories installed and regarding availability of a loaner vehicle. After implying that they couldn't do any installation work without the "We Owe" document and thinking I would have to travel back across town to get this from my home, they finally said that they should be able to get it from the salesman when he arrived later in the day. I also mentioned to the Service rep that I received a call to let me know that my plates had arrived and while I would have expected him to say that they would take care of putting the plates on my car, he instead told me that I would have to get them from the person that called me without any suggestion that they could take care of this or explanation of why he could not do this for me. Salesman took care of this later. While none of these issues would stop me from recommending Gillman for anyone looking to buy a car, I don't expect that I will return to this service depart nor recommend it to others. More

I walked into the dealer to take a look at the new 2011 Subaru Wrx. Tim was more then happy to sit and speak with me about the vehicle even though I am not ready to pick one up just yet. I walked out of t Subaru Wrx. Tim was more then happy to sit and speak with me about the vehicle even though I am not ready to pick one up just yet. I walked out of the dealership with all the information I need and a couple of invites to play Call of Duty on Xbox. Not only will I recommend Subaru to all my friends I will recommend that they buy it from Tim. I will definitely be back in October to order a new WRX. More

We had had a very bad experience at 3 other dealers, but Fernando and Tim gave us exceptional service. They were knowledgeable and helpful---never pushy. They went on a hunt for the right car for us and t Fernando and Tim gave us exceptional service. They were knowledgeable and helpful---never pushy. They went on a hunt for the right car for us and the right price. We were very happy with the service they gave us and would definitely recommend them and this dealership to others. The car is exceptional---we did our research before coming in and weren't disappointed in the quality. It is fun to drive! Thanks, Tim and Fernando! We are happy customers. You do a great job making customers feel at ease and earned our trust with your honest and sincere concern regarding the finding of the right car for us. More

To start off with, Tim is not the "typical" pushy salesman. He is direct and down to earth. I already knew exactly what I wanted before ever stepping foot in any dealership which helped on my behalf. salesman. He is direct and down to earth. I already knew exactly what I wanted before ever stepping foot in any dealership which helped on my behalf. Tim was very professional and if there was something he did not know, quick to point you in the right direction. He will go out of his way to ensure that his customer is taken care of. I would recommend purchasing a Subaru from him any day and if you are not fully satisfied with him not knowing every technical aspect of a vehicle, then research it some yourself. Do you really want to go to any dealership and expect to rely on what the salesman tells you? That should be the standard for any major purchase. I have experienced salesmen that will tell you whatever you want to hear to make a deal. Immediately (not even 10 minutes into conversation) Tim informed me of all my different options and what he thought would be in my best interest. Bottom line, I will probably purchase my next vehicle at Gillman as well if Tim is still around. More

The salesman, Tim Gartner, was excellent. We already knew that we wanted a Subaru Forester, so it was just a question of: (a) would we buy the old model or wait for the new one to come out, and (b) which dea that we wanted a Subaru Forester, so it was just a question of: (a) would we buy the old model or wait for the new one to come out, and (b) which dealership would we use (we were considering going to Austin where the options looked better than in San Antonio). We had bought our first Forester from North Park in 1998 and had been VERY dissatisfied with their sales person (who is no longer there, so we would have gone to that dealership while shopping, despite that bad experience more than 10 years ago). Tim got our business by replying to my husband's query (via Edmunds.com) very promptly - so promptly that we came to the showroom immediately after my husband's plane landed that same day. He gave us excellent information about car features and other factors that we needed to consider. We were satisfied in every way with his helpfulness and straightforwardness. That - more than anything else about our experience in buying this new car - is the reason we would recommend this dealership. More