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Gillman Subaru San Antonio
Selma, TX
540 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful October 08, 2022
Jermaine was wonderful in addressing all my questions! ! He was very personable and professional in his dealings with me. Gillman Subaru has always been kind and efficient in completing repairs on my vehic ! He was very personable and professional in his dealings with me. Gillman Subaru has always been kind and efficient in completing repairs on my vehicle. I would recommend this company most highly!! More
by sheilahargett
Employees Worked With
Jermaine
October 07, 2022
I had a very bad experience woking with this dealership. Most unprofessional & unethical bunch. I put a deposit on a car that was still in transit. They sent me an order sheet, and I approved of a. 2k USD p Most unprofessional & unethical bunch. I put a deposit on a car that was still in transit. They sent me an order sheet, and I approved of a. 2k USD premium on a Subaru WRX GT. The car was supposed to arrive on Oct 10, and I had to make a business trip to California. The car arrived on Oct 3, and they said they were OK to send paperwork to cali in the meantime to get the transaction completed as the car arrived earlier than anticipated. They aded a $1584 PPP ( paint protection) package to the final price without my consent, which is a total junk package btw. I resisted, and they disgruntingly agreed to remove the package. After this they took a U-turn, and told me that they dont want to sell the car & hung up on my face. name of the sales manager is Adam Smith. I was flabbergasted as they had me fill up the credit application too by that point. I called the general manger of sales Mr. Charlie Rodriguez who promised me that he would resolve this for me if I am able to walk into the dealership as per the original agreed timeline, but never called back or picked up my call again. Total disaster of a customer service. More
by nrupen88
Employees Worked With
Adam Smith, Stacey Camp, Charlie Rodriguez
October 06, 2022
I have been with Gillman for 6 years and am very happy to be one of there happy and satified customers. If i decide to buy another Subaru i'll go buy from Gillman's . Wonderful people! Very respectiful empl be one of there happy and satified customers. If i decide to buy another Subaru i'll go buy from Gillman's . Wonderful people! Very respectiful employes. More
by Jane C. Ivy- Stevens
Employees Worked With
Ariel De Jesus
October 04, 2022
The agents where very professional and friendly, the service was great and fast, they explained what was done and they make my experience very good. service was great and fast, they explained what was done and they make my experience very good. More
by texas2429
Employees Worked With
Natalia Flores
October 04, 2022
Gillman Subaru helped me to keep my vehicle maintained and running efficiently ever since I relocated to Texas from New Mexico. I appreciate the reliability of the service I receive from them. and running efficiently ever since I relocated to Texas from New Mexico. I appreciate the reliability of the service I receive from them. More
by cl_sandoval
Employees Worked With
Marissa Carreon
October 04, 2022
The process was fast and easy. Your staff was knowledgeable and helpful. I was in and out very quickly with no problem. Just wish it was closer to where I live, but since y'all can Your staff was knowledgeable and helpful. I was in and out very quickly with no problem. Just wish it was closer to where I live, but since y'all can't help that I'm happy to make the drive. Thank you. Ps. The waiting aria best I’ve ever seen. More
by Kolar.eric99
Employees Worked With
Sorry I’m bad with names and don’t remember
October 04, 2022
From our first visit to the delivery of our new Ascent, the sales process was unhurried and professional. A very pleasant buying experience the sales process was unhurried and professional. A very pleasant buying experience More
by chillin7747
Employees Worked With
Charlie Rodriguez and Chris Girard
