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Gillman Subaru San Antonio

Selma, TX

4.9
542 Reviews

16048 Interstate 35 North

Selma, TX

78154

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Showing 542 reviews

March 07, 2023

Excellent service, awesome customer service friendly, very knowledgeable, fast service, awesome installations, bathrooms very clean More

by Roberhine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KIRIT KHATRI
Mar 09, 2023 -

Gillman Subaru San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day! Tony Osborne General Manager Gillman Subaru San Antonio (210) 651-9345 ssasales@gillmanauto.com

March 05, 2023

It was a great experience purchasing my first brand-new car 2023 Subaru Forester Touring with my favorite color green with a help of a great sales representative Mr. Robert Gurule, very accommodating to my More

by Donna W
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mr. Robert Gurule
Mar 07, 2023 -

Gillman Subaru San Antonio responded

Hi Donna, we are very happy to have provided you with such a positive experience! We hope you have a great day! Tony Osborne General Manager Gillman Subaru San Antonio (210) 651-9345 ssasales@gillmanauto.com

March 05, 2023

Dishonest is about the best i can say about management. Promised service then wont stand by or return a phone call. More

by nancycrowell16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
doesn't matter
Mar 17, 2023 -

Gillman Subaru San Antonio responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us to discuss this further. Tony Osborne General Manager Gillman Subaru San Antonio (210) 651-9345 ssasales@gillmanauto.com

Mar 22, 2023 -

nancycrowell16 responded

I reached out, was told you would stand by your word only to be told no much later. You get many messages but return none. This response is only for the internet, you have no intention of making things right or returning a call.

March 01, 2023

Gillman Subaru service did an excellent job in helping us with a major repair to our 2013 Subaru Crosstrek. Our service advisor, Matt, helped us every step of the way to make a major repair go as smoothly an More

by nebtex95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 04, 2023 -

Gillman Subaru San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Tony Osborne General Manager Gillman Subaru San Antonio (210) 651-9345 ssasales@gillmanauto.com

February 27, 2023

Marissa is wonderful, she treats her customers with the upmost respect and provides a seamless experience. Gillman is blessed to have such an amazing employee like her. More

by crimmingsfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
Mar 02, 2023 -

Gillman Subaru San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care! Tony Osborne General Manager Gillman Subaru San Antonio (210) 651-9345 Feedback@gillmanauto.com

February 27, 2023

Ariel and Marissa in the service center went over and above and returned life back to my Subaru. The service centers check up of my car found things I had no idea about and I was able to get my warranty More

by Retiredintexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel, Marissa.
Mar 02, 2023 -

Gillman Subaru San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care! Tony Osborne General Manager Gillman Subaru San Antonio (210) 651-9345 Feedback@gillmanauto.com

February 25, 2023

Professional and timely assessed problem resolved parts and repaired same day without appointment. Superb team More

by robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 28, 2023 -

Gillman Subaru San Antonio responded

Hi Robert, We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Gary Lewis Service Manager Gillman Subaru San Antonio (210) 651-9345 ssaservice@gillmanauto.com

Feb 28, 2023 -

robert responded

I am superbly pleased by Justin of the service department. I drove in without appointment for a challenge with my Subaru. Like other visits Justin immediately assessed the problem and worked my in for repairs that same morning. Unheard of in these times as a retired Army NCO cannot say more about Justin's thoroughness and assessment. Mission accomplished as far as I am concerned. Thank you Justin for this fantastic experience with my Subaru.

February 25, 2023

The service reps are very personable. Provided an estimated time for service completion and completed in time. I was directed to the waiting area which was stocked with snacks and bever More

by Rtex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Feb 28, 2023 -

Gillman Subaru San Antonio responded

Hi Rtex, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Gillman Subaru San Antonio

February 24, 2023

Very professional and friendly service staff! Have been very pleased with the entire Subaru Team. More

by proximomaximusSFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel DeJesus
Feb 27, 2023 -

Gillman Subaru San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Tony Osborne General Manager Gillman Subaru San Antonio (210) 651-9345 Feedback@gillmanauto.com

February 21, 2023

Was very satisfied with the level of service. Brought the car in without an appointment and the service advisor was very accommodating to our problem. The keeps going thru batteries. Battery More

by carmengerman13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mellisa Carreon
Feb 23, 2023 -

Gillman Subaru San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gillman Subaru San Antonio! If you have any further questions, please give us a call. We're always happy to help! Tony Osborne General Manager Gillman Subaru San Antonio (210) 651-9345 Feedback@gillmanauto.com

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