Gillman Subaru North

I had excellent service and customer contact this time. A whole turnaround from my past visit in January. My service contact kept in touch with me, gave me up-to-date information on my vehicle including A whole turnaround from my past visit in January. My service contact kept in touch with me, gave me up-to-date information on my vehicle including needing a n alignment, which he told me wad under warranty. I was in and out---with a clean car--in 2 hours! I would give you a 10+except that you sent thos to my deceased husband, even though the car, appointment, and all contact was in my name, Karen. Please! Update your records; I had to go to TX MVD to change the registration in My name, the appointment was in KY name; why would you send this to my husband's name. Otherwise, a near-perfect experience. More

I took my Outback in for standard service at one year and was able to have a very small quarter sized dent popped out by one of their service providers while there. Thank you very much. My service advisor was able to have a very small quarter sized dent popped out by one of their service providers while there. Thank you very much. My service advisor is great. More

Took my Crosstrek in for service was keep up to minute on when service would be done. when service would be done. More

I recently purchased my car from Gillman Subaru North, and I couldn't be more satisfied with my experience. From the moment I walked in, the team was welcoming, friendly, and professional. They made the e and I couldn't be more satisfied with my experience. From the moment I walked in, the team was welcoming, friendly, and professional. They made the entire process seamless and stress-free, offering excellent guidance without any high-pressure sales tactics. Brian, my sales consultant, was fantastic to work with. He was caring, attentive, and never pushy, which I really appreciated. Charlie in finance was also a big help—he made sure I had the best possible financing options and took the time to explain everything to me. I also want to thank Stephen and Michael for taking the time to call me and set up appointment to walk me through all the amazing features of my new car. The service department deserves a shout-out too. I took my car in for an oil change last week, and they explained everything they did in detail. As a nice bonus, they even offered me a complimentary car wash, which was a thoughtful touch. I’m thrilled with my new car and the outstanding service I received. I highly recommend Gillman Subaru North and especially Brian (my sales consultant) to anyone looking for a reliable and friendly dealership. You’ll definitely be in great hands! More

Both Brian and Victor were very detailed and helpful. They made the buying a new car process really smooth. They made the buying a new car process really smooth. More

The guy I worked with was nice. The place was clean. That's all I have to say that's nice. I bought my car from them and also got a tire warranty. I went in for a new tire, they di The place was clean. That's all I have to say that's nice. I bought my car from them and also got a tire warranty. I went in for a new tire, they didn't ask about the warranty, and when I called later to ask them why, they said I was supposed to tell them. When I asked them if they'd reimburse, they said no. If yall aren't going to keep a log on who's accounts have what upgrades, you should be asking customers when they're checking out. This is just theft at this point, and exploitation of people who are going through an already frustrating situation. More

Always friendly and professional service! They go the extra mile to make their service special! They go the extra mile to make their service special! More

I am very disappointed with the sale of my car and first service I had . service I had . More

Friendly staff, smooth purchase process, nice facility. Overall gave lots of confidence in the team behind the car. Overall gave lots of confidence in the team behind the car. More

Professional, answer my questions so I understand, complete service in a timely matter, clean waiting area. complete service in a timely matter, clean waiting area. More