Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gillman Honda of San Benito
San Benito, TX
25 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
25 Reviews of Gillman Honda of San Benito
January 04, 2023
This is my third new car I bought from Gillman Honda San Benito in less than 18 months. I will never buy another honda anywhere else as long as Victor Vargas and Ray Donez work here. There are several reaso Benito in less than 18 months. I will never buy another honda anywhere else as long as Victor Vargas and Ray Donez work here. There are several reasons I keep coming back. Main reason is because the service I receive is exceptional! No haggle, no waste of time and by far the best prices. I come from San Antonio to San Benito just to buy my cars from Gillman in San Benito. The service from these guys is exceptional. Everything is ready for me when I get there and I'm done in less than an hour. If you're like me and you hate and dread going to the dealership, then this dealership is for you. You will not be disappointed! More
by andygonzalesjr
Employees Worked With
Victor Vargas, Ray Donez
August 22, 2019
low ball trade-in values talk about low balling a trade in... they gave me 5,000... 2 weeks later they sold it for 10,000 THEY SAID, truck is long bed ( market not wanted talk about low balling a trade in... they gave me 5,000... 2 weeks later they sold it for 10,000 THEY SAID, truck is long bed ( market not wanted ).. gas engine ( bad for local market ). 2 wheel drive ( bad for local market ).. high mileage is bad for a buyer to get a loan.. they added a $2,000 extra warranty without informing me.. till I questioned it. oh 3 hours to receive a quote on trade in.. I asked for my keys 3 times.... in a few weeks.... 600 people in the gated park I live in, will return ( Winter Texans )..I will be talking More
by chuck
Employees Worked With
several... incluiding manager
October 31, 2018
awesome experience Mike Villasenor was very professional, took his time explaining all the features. Over all it was a great experience and I would recommend my friends Mike Villasenor was very professional, took his time explaining all the features. Over all it was a great experience and I would recommend my friends and family to come and see Mike More
by sandy827
Employees Worked With
Mike Villasenor
April 16, 2017
They have NO CLUE what Customer Service is Bought a 2017 Pilot for the wife's Christmas present. First offer was for me to pay list price. Next offer was almost as bad, Sales manager came out Bought a 2017 Pilot for the wife's Christmas present. First offer was for me to pay list price. Next offer was almost as bad, Sales manager came out and insulted my offer. We left. E mailed General Manager, he accepted my offer. Went back and picked up car. F&I guy was trying hard, but was overwhelmed by paperwork. We required handicap plates from a county in Texas, which we had on our trade in. The Monday after Christmas we get a call saying they do not know how to do handicap plates. OK, return the check we gave you for TTL and we will handle it. No, we can not do that, we have to wait for it to clear the bank. Took 15 days for our check to clear their bank??? Asked for MSO, title clerk is in the Chevy Dealership 15 miles away and she has not gotten deal yet. Finally wife calls her, gets the paper work sorted out, they are going to bring the MSO and check to us, only they are wanting to keep $300+ for "handling". Nope, I want all the money I gave you for TTL. They issue a second check and the salesman brings it to our house. What a cluster. This is my 4th Honda vehicle, my first and only time with Gillman Honda. Kinda bad when a couple of 70 year old folks know how to get a H/C plate and the title clerk does not. More
by Gmaw
Employees Worked With
Carlos
