Gillman Honda of Fort Bend

This was by far the best vehicle purchasing experience I have ever had. The entire team at Gillman Honda Fort Bend did a great job to ensure that I received the deal I was looking for. Matt showed a clear have ever had. The entire team at Gillman Honda Fort Bend did a great job to ensure that I received the deal I was looking for. Matt showed a clear understanding of what I was looking for and worked quickly and efficiently to insure that my vehicle needs were met. I will definitely be a repeat customer. More

While we dealt primarily with Ed Cole, we had interactions with other people at the dealership and found everyone to be as friendly and knowledgeable as Ed. That's important to us, because it sho interactions with other people at the dealership and found everyone to be as friendly and knowledgeable as Ed. That's important to us, because it shows that the managers are serious about good customer service up and down the line. We found Ed to be very patient with us as we took several weeks to make the decision about what sort of car we wanted. He provided lots of information as we requested it, but never pressured us into buying before we were ready. Once we decided, Ed provided a very competitive price for the new car. The initial offer for our trade in was too low, but Ed did whatever was necessary to get the trade in price to a number we were comfortable with. Ed was very helpful guiding us through the entire sales process. We had arranged our own financing, but Ed asked for the opportunity to earn our finance business also. The finance manager was able to find a rate just slightly below the rate we had arranged ourselves. Our original plan was to shop several dealers and buy at the one who offered the best price. However, Ed was able to sell us the new car at a competitive price and was able to make a fair offer for our trade in. So we bought the car from him: We felt that at best, we could only do slightly better by shopping all over the city. And Ed made us feel very comfortable, so he earned our business on the spot. More

We were looking for a car for our 16 year old son and I started by requesting internet quotes. I started recieving dozens of quotes,e-mails, phone calls as a result of that request. Ken simply answered my started by requesting internet quotes. I started recieving dozens of quotes,e-mails, phone calls as a result of that request. Ken simply answered my questions in the manner in which I wanted them answered, which was by e-mail. He seemed direct, informative, and helpful. We then drove to Rosenberg, after realizing that the dealership closest to your house was not where we wanted to buy a car for so many reasons. Ken discussed our car choice and his advice actually resulted in us choosing a different vehicle than originally planned which turned out to be a good thing. The vehicle we were now buying was actually less expensive. Ken was very helpful and you could tell he had a lot of experience selling cars and knew the answer to all of our questions. I would highly recommend Ken as a salesperson and if I buy another Honda, I will definitely go straight to Gillman Honda. It was such a refreshing experience after dealing with some of the other dealerships who were too pushy or incompetent. I really appreciate Ken's advice. He is a great asset to the dealership. More

Bill and the finance department were very friendly and informative. They found out exactly what I wanted and found a way to make it happen. Bill took me for a test drive and I was very impressed with the informative. They found out exactly what I wanted and found a way to make it happen. Bill took me for a test drive and I was very impressed with the car. Afterwards, we gave the finance department our price range and they were able to find a way to get me in the car that afternoon. Overall it was an painless experience and I will definitely visit Gillman Ft. Bend again in the future! More

Mr. Ed is a very friendly and a professional sales person. We were in position to complete our negotiations by e-mail. My visit to the dealrship was simply to test drive the car and to finalize the person. We were in position to complete our negotiations by e-mail. My visit to the dealrship was simply to test drive the car and to finalize the paperwork. I was impressed with Ed's insisting on sharing all the details related to the vehicle's features and their functions. He was courteous and kind. I would certainly recommend Mr. Ed and Gillman to my friends and family. Jack Migut More

I cannot say enough good things about our sales person, Ed Cole. He is totally awesome. He shared with us all of the specs, technical stuff, options and details on the CR-V EL-X. After agreeing upon a p Ed Cole. He is totally awesome. He shared with us all of the specs, technical stuff, options and details on the CR-V EL-X. After agreeing upon a price and we went to the finance office, Ed hustled about gathering the booklets, keys, getting the vehicle cleaned and detailed. Once we got out of the finance office, Ed said "You are going to take the vehicle home today." "I don't want you to have to come back." Which is wonderful because we live 60+ miles away. He also arranged for our pinstriping to be done at our house and once again, not having to drive back to Rosenberg. I would highly recommend Ed to any of my coworkers or friends. The finance gentleman was very nice also - I just can't remember his name. More

Good service. Good experience. We walked in with a old beat up car and they decided to allow it for a trade in. I didn't think i was going to get anything for it, but i did. So that started off everything beat up car and they decided to allow it for a trade in. I didn't think i was going to get anything for it, but i did. So that started off everything great. Then we got a good deal on the car, the only thing i wish is that they had more inventory. We had to drive away with a vehicle in our second choice in terms of color. Its still was a good deal. More

This is my 3rd car purchase from Gillman Ft. Bend and my primary contacts were Aldo and Hazel. I was very pleased with the positive way that I was handled. I am a women and car dealerships can be very in primary contacts were Aldo and Hazel. I was very pleased with the positive way that I was handled. I am a women and car dealerships can be very intimidating but I was comfortable and at ease with the honesty and directness of these two sales people. I would highly recommend this dealership. More

Gillman Honda at fort bend has always tended to my needs. What I mean is that for most dealership, if not all, if you want to get service done you usually have to set up an appointment. I've just been thankf What I mean is that for most dealership, if not all, if you want to get service done you usually have to set up an appointment. I've just been thankful that these guys have been able to work me in and have been patient as well. I work for a hospital and I know what is needed in dealing with customer service. In that note, I want to recognize Jason Gutierrez in all the help he has contributed. When ordering parts through Honda, wheter in stock or not, Jason always kept me in the up and up. If the part needed some research he got it taken care of. He notified me when he ordered the part, how long it would take, and when it made it to the shop. So once again, thanks Jason, and all the team at Gillman Honda, for all your help. More

From the moment I met Mr. Cole he bent over backwards to answer all of my questions and help find the vehicle that would meet my needs the best. Being over 50 years old, it was the very first time I had pur answer all of my questions and help find the vehicle that would meet my needs the best. Being over 50 years old, it was the very first time I had purchased a vehicle on my own. I was basically a sitting duck for someone to take advantage of me. Mr. Cole went over everything with me to help determine how much or little I really needed and then the things I wanted or felt I needed in a vehicle. He was always patient and I never felt pressured or that I was taking up too much of his time. Once a vehicle was picked out, he proceeded to locate the color and accessories that I wanted on it. I hadn't driven anything but full sized pick-up trucks and a Jeep in almost 30 years and had never had a Honda so this was a big step for me. I knew I wanted a Honda because of the superior quality they are known for. I had a trade in and I was very pleased with the value that they gave me for it also. Mr. Cole spent a long time going over all of the features on the CRV-EX that I picked out and they even threw in some "extras" that I had wanted after they had given me a wonderful deal on the vehicle and my trade. Mr. Ali in finance was very friendly and informative also. I was able to speak with Lynn that is also an employee there that had purchased the exact same vehicle 4 months prior and she helped me tremendously to ensure that this truly was the vehicle that was right for me because of it's capabilities. Mr. Cole arranged for me to bring my vehicle back in two days to the service department to have an "extra" installed. Mr. John Miller in the service department couldn't have been nicer. They did the work promptly so that I could pick it up during my lunch time that day so I wouldn't have to miss any work time. My whole experience has been wonderful and almost like a dream. I was told by Mr. Cole on numerous occassions that if I needed anything to please contact him and he would be glad to help me. Many people say this in passing.....I truly believe Mr. Cole meant what he said. I can't ever see owning anything but a Honda and I don't want to do business with anyone but Mr. Cole and my other friends that I have made at Gillman Honda Fort Bend. More