Gillman Honda San Antonio

I began my car search through my insurance company, USAA, with its car replacement service. I immediately received an email from Mr. De La Paz to which I answered soon thereafter. Mr. De La Paz continued hi with its car replacement service. I immediately received an email from Mr. De La Paz to which I answered soon thereafter. Mr. De La Paz continued his electronic communication with me for which I was grateful. I wanted a simple, no haggling experience, and I received just that! It was truly an enjoyable experience. Mr. Colby Mann and Mr. Frank Castillo were both astute in customer service, and the overall experience was great! Thank you; it made purchasing a vehicle less stressful for me. Best regards, Michele Parlett More

I have just purchased a new 2010 Accord EX sedan from Gillman Honda in San Antonio,TX. I am thrilled with it! This is my fourth Honda vehicle in 25 plus years. I have previously owned three Civics, all Gillman Honda in San Antonio,TX. I am thrilled with it! This is my fourth Honda vehicle in 25 plus years. I have previously owned three Civics, all with manual transmissions. My inquiry was made on the Honda Website. I selected three San Antonio dealerships requesting information on an Accord LX-VP sedan, with a manual transmission in the White Taffeta color. Christopher Lee replied by e-mail immediately, letting me know that he was researching my inquiry. Christoper followed up on his findings with a very pleasant phone call. Much to his regret, he had located only one vehicle with my requirements. It was in El Paso, TX but not the color that I wanted. He said he would be happy to have it brought in. I told him it was not necessary to bring the car in. He then invited me to come out and test drive an LX-VP with the five speed automatic transmission. Even though my present Civic LX was eight years old, it had great pick up, something I really didn't think an automatic could match. I underestimated the advances that Honda has continually provided over the years. I made an appointment; test drove three different Honda models, the LX-VP, a Civic EX and an Accord EX. I chose the EX in the color that I wanted; and with all of my other requirements! The purchase process that followed after my decision was made, was great! I personally complimented Christopher Lee for providing such a highly professional, knowledgeable, curteous manner. He explained my car's mechanics, new features and technology in a friendly, unrushed way. I met three other Gillman reps, Ramon in the Financial department, Clay in Accessories sales and Shirley in the Service department. All are exceptional personnel! I highly recommend doing business with Gillman Honda and with Christopher Lee. More

I have purchased my first Honda from Gillman Honda. My salesperson was Tom Holstlaw. He is GREAT to work with! He explained all of the features and pointed out how they would be beneficial to me. He list salesperson was Tom Holstlaw. He is GREAT to work with! He explained all of the features and pointed out how they would be beneficial to me. He listed to what I wanted and found the perfect Civic for me and in the color that I wanted. I received a larger trade in value from what I had been offered at other dealers. The price I received, I felt is fair and reasonable. The whole sales experience from start to finish was easy and stress free. Ralph in the business office was GREAT too! I would recommend Gillman Honda and Tom Holstlaw to everyone in the South Texas area looking for a Honda. More

This is the second time I've dealt with Gillman over the past two years. The first time was far a "starter" car I was going to transfer over to my son as he graduated from college. The experience, especiall past two years. The first time was far a "starter" car I was going to transfer over to my son as he graduated from college. The experience, especially lack of games, brought me back the second time. Anthony new what I wanted and had the car waiting for me when I arrived. After a quick inspection, it was onto the "extra'" lady and then quickly to finance, who handled the transaction professionaly and quickly. I will be back... More

We found the dealership to be professional, timely, and courteous. After visiting several other dealerships over the past couple of weeks, we found Gillman to be a breath of fresh air. It was a pleasant courteous. After visiting several other dealerships over the past couple of weeks, we found Gillman to be a breath of fresh air. It was a pleasant experience from start to finish. I highly recommend this dealership. We will be back for future car purchases. More

I am a repeat customer at Gillman Honda having already purchased an 05 Honda Accord. I returned to Gillman to purchase a new Honda CRV. I felt very comfortable with my salesman, Tom Holstlaw, who was frie purchased an 05 Honda Accord. I returned to Gillman to purchase a new Honda CRV. I felt very comfortable with my salesman, Tom Holstlaw, who was friendly, helpful, and very understanding as he listened to exactly what I was looking for in a vehicle. I also appreciate Business Manager, Ray Tello, and salesman, Chris Lee, who were also so friendly and helpful. My five year relationship with Gillman Honda continues to be a positive experience. More

I had really good service from all of the departments and they did not stop working with me until I was satisfied. A+ Customer Service and I will probably go back with my 2 sons when they start looking for a they did not stop working with me until I was satisfied. A+ Customer Service and I will probably go back with my 2 sons when they start looking for a reliable car. Thanks, Gillman! --- Karen Barclay More

I went to the other Honda dealership on I-10 (Gunn). I visited them last year when I bought my first Honda from Gillman. They gave me a firm price that was $700 less than Gillman, but when the wrote up t visited them last year when I bought my first Honda from Gillman. They gave me a firm price that was $700 less than Gillman, but when the wrote up the contract it was $250 more than Gillman. Next time I'm just going straight to Gillman. They are straight shooters. Anthony De La Paz was very accommodating and Hugh Forman made the paperwork almost painless. More

Hi-- I worked out a price on a Honda Odyssey in Hi-- I worked out a price on a Honda Odyssey in advance. Anthony DeLaPaz worked very hard to make us happy and ensure that everything was perfect. Hi-- I worked out a price on a Honda Odyssey in advance. Anthony DeLaPaz worked very hard to make us happy and ensure that everything was perfect. For example there was a very small defect on the pinstripe. He had the installer return and repair this even though we would have let the very minor defect go. Ralph, the finance manager was a pleasure to work with and gave us time to figure out what the best option for financing was for us. More

This past Saturday, the 31st of December, I drove all the way to San Antonio to buy a Honda Accord from this dealership on IH 35. Ralph Marsh emailed me and called me several times to invite me there and tol way to San Antonio to buy a Honda Accord from this dealership on IH 35. Ralph Marsh emailed me and called me several times to invite me there and told me he had the perfect car for me, at the perfect price, with no hassles. He even went so far as to send me an email were the price for an Accord LXP was $19,479, which is a great price and the reason I picked this dealership to buy my new car. When I arrived around 5:00 PM, I found the car I wanted, a white Accord tag H00278. Mr. Marsh confirmed on his list this was good to go, so I test drove the vehicle and really liked it. So I parked on the side of the building as instructed, went inside to start the paperwork; Mr. Marsh even told me it was just a matter of 2 hours before I could drive away with my new vehicle, and they would even offer me great financing, so I filled in the credit application, and that is when this place completely lost me. The "GSM" (general sales manager?) showed up to inform me that this car was NOT part of the email I was holding in my hand, he said they could not sell me this car at the mentioned price, but that I had a choice of colors to pick from, other than this one. He said this car had not been on the lot 100 days, only 83 days, and this was the reason they could not sell it. They offered me other cars in different colors. Instead, I went with Ancira Nissan, where I got EXCELLENT service, a great price, and did not have to put up with the usual BS car salesmen are well know for. Gillman is easily the worst car buying attempt I have ever dealt with, ever! Lies, misinformation, more lies, and the people aren't even men enough to admit to it. Needless to say, I will NEVER go near Gillman or a Honda vehicle, just based on this experience. I suggest you do the same. More