Gillman Honda San Antonio
Selma, TX
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I expected the usual car buying hassle. Instead I had sales people who worked with me to get the best deal possible. I got an immediate Costco discount as well as a higher than expected trade in value ( sales people who worked with me to get the best deal possible. I got an immediate Costco discount as well as a higher than expected trade in value ( I did my homework and knew the value of my trade in). Questions were answered promptly and everyone seemed genuinly interested in my business. Each step of the process from walk in to drive out went very smoothly. No question I would refer anyone to Gillman. More
My husband got promoted recently and was given a company car. Our thought was to trade in 2 cars for 1. They were very interested in helping us make a good deal even though we were upside down on our vehicl car. Our thought was to trade in 2 cars for 1. They were very interested in helping us make a good deal even though we were upside down on our vehicles, they tended to our needs and were great! More
I was not going to buy at the end of my Honda lease, but Anthony caused me to re-evaluate that possibility. When he showed me I had equity in the leased car, we looked at a couple of options, and I decided Anthony caused me to re-evaluate that possibility. When he showed me I had equity in the leased car, we looked at a couple of options, and I decided buying a new car would work well for my situation. It was completely a no-pressure experience. All my questions were answered and we closed the deal. More
From start to finish Anthony was very professional and helpful. I feel he helped me get a great deal. I was considering Gunn Honda, but Anthony beath them hands down in every way from price to lease struc helpful. I feel he helped me get a great deal. I was considering Gunn Honda, but Anthony beath them hands down in every way from price to lease structure to finding the right vehicle that was inbound. I am very pleased with the entire experience and I love my new CRV - right color and right options. I will definitely refer anyone I meet who is interested in a Honda to anthony. I also met and talked with the Director for Internet Sales. We had a lot in common and a very nice conversation. More
I was referred to Gillman Honda of San Antonio through USAA's Car Buying Service. I met with Anthony DeLaPaz (Internet Manager for Gillman Honda of San Antonio) regarding the purchase of my car. He was ve USAA's Car Buying Service. I met with Anthony DeLaPaz (Internet Manager for Gillman Honda of San Antonio) regarding the purchase of my car. He was very friendly and professional. The entire process went very smoothly, and I would recommend them to anyone. More
If I had to use one word to describe my car buying experience at Gillman Honda of San Antonio, it would be “Perfect”. Although I live more than 550 miles from San Antonio, I was able to experience an experience at Gillman Honda of San Antonio, it would be “Perfect”. Although I live more than 550 miles from San Antonio, I was able to experience an excellent internet car buying experience with Gillman Honda. I used dealerrater.com to request a price quote on a 2011 Honda Accord EX-L 3.5 on December 21, 2010. Within a minute of submitting my request, I received an automated email response from Chris Lee that confirmed receipt of my inquiry. A short time later Chris sent me an “Out the Door” price quote that gave me my total cost to purchase the vehicle; a critical piece of information that I needed to do a comparative analysis of other price quotes that I had received. Two days later I received a follow-up email from Chris who asked me to confirm that I had received his quote. I called Chris that afternoon to accept his offer. The following day Chris sent me a FEDEX overnight package containing the documents that needed to be signed to complete the transaction and a prepaid FEDEX envelope that I used to send the signed documents back. The car was picked up the next day and driven to El Paso. The experience with Chris Lee at Gillman Honda was totally opposite from the negative stereotypes often associated with buying a car. Chris provided outstanding customer service throughout the process. He was responsive to my initial inquiry and subsequent questions, offered the car at a good price, did not waver from the original offer, and did not apply irritating sales tactics. While Chris Lee was the face of Gillman Honda, I know that it takes a team working in harmony to allow Chris to do the outstanding job that he does. More
Mr. Holstlaw and Mr. Stuckart were very helpful and friendly. We never once felt pressured to buy a car, but we definitely felt they were doing everything they could to EARN our business. We got such friendly. We never once felt pressured to buy a car, but we definitely felt they were doing everything they could to EARN our business. We got such an excellent deal on our new Honda Accord that we couldn't say no. We would highly recommend Gillman Honda of Schertz to our friends and family. More
Anthony was very responsive to my Internet based price request. He worked to beat the other local dealers and responded very quickly to my questions. He respected the email process and didn't push me to c request. He worked to beat the other local dealers and responded very quickly to my questions. He respected the email process and didn't push me to come in to discuss price like other dealers. Ralph in finance was great(and funny). He provided all the different add-ons and financing options but was not at all pushy if we declined. It was a very nice and relaxed buying experience. More
Went shopping at this dealer to see some used vehicles. Unfortunately the salesman had little clue of what was on the lot and the prices. If you want the price, you better give them a list of cars so they Unfortunately the salesman had little clue of what was on the lot and the prices. If you want the price, you better give them a list of cars so they don't have to make multiple trips. Also, unless they are reading the labels on the cars, they have no idea of their specs. Showed a car with 'This is in great condition, low mileage and exactly what you need'. It would be nice if the line was sincere and he wasn't pointing to the wrong model type and it wasn't a standard which apparently he wasn't listening..... Kind of a low point for our shopping day. Overall, prices weren't great and we decided that they were less than the optimal dealership. You can't play chess with someone who doesn't even know checkers. More
Very good car buying experience. Internet quote provided within 15 minutes of being requested through a 3rd party. Price was exactly as stated. When working with the business manager (Frank) to finish the p within 15 minutes of being requested through a 3rd party. Price was exactly as stated. When working with the business manager (Frank) to finish the paperwork, there were no "hiddin" charges, it was all very up front and honest. I'd buy a car through Gillman Honda again. One other comment - I made an appointment to have splash guards added to car 2 days after the purchase. The appt was at 8 am, I was on time, yet the person who was my contact, I was told upon arriving, "Doesn't start until 9am". So why schedule me with him? Oscar stepped in and took care of me. The work was completed within a reasonable amount of time. As stated I would buy another car, through the internet, with Gillman. David More