Gillman Honda San Antonio

Terrible experience. Pilot was taken 4 different times and misdisagnosed. Every time it was taken back it was a new issue under the same code. Tried to follow up with adv Pilot was taken 4 different times and misdisagnosed. Every time it was taken back it was a new issue under the same code. Tried to follow up with advisor and instead of looking into issue and seeing what happened I was given a printout of "Honda's contributions" and they claimed the starter work was done as "a courtesy to the extended warranty". This was a blatant lie as it was covered due to the start/stop lawsuit. Spent $1200 on a high-pressure fuel pump only to come back under the same code for them to now say it's the fuel rail system. Did not take any accountability for what an obvious misdiagnosis on their end. Used the code showing to justify a high cost repair and once that didn't fix it ordered another high cost repair and expected the customer to be accountable for their misdiagnosis. I would advise anyone with a woman in their life they care about to not take their vehicle here. Terrible experience and the same problems exist after spending thousands with this dealership. I considered taking this to civil court but the amount of time/effort and lost wages would not make any recovery worth it. Dishonest and disingenuous. More

Exceptional Service from Tariq Kassam I recently purchased a new Honda Prologue, and Tariq Kassam made the entire experience smooth, professional, and genuinely enjoyable. From the moment I arrived, purchased a new Honda Prologue, and Tariq Kassam made the entire experience smooth, professional, and genuinely enjoyable. From the moment I arrived, he went above and beyond to understand exactly what I was looking for. Tariq was extremely knowledgeable about the vehicle, transparent about every step of the process, and never once made me feel rushed or pressured. What really stood out was his attention to detail and commitment to making sure I was completely comfortable with my decision. He answered every question thoroughly, anticipated my concerns before I even voiced them, and ensured the entire process from test drive to final paperwork was handled seamlessly. Tariq represents the kind of service that builds long-term customer loyalty. If I were his manager, I’d want ten more just like him. He truly deserves recognition for the level of professionalism and care he provides. More

I had the pleasure of purchasing my car at Gillman. The salesperson who assisted me, Tim Martin , was outstanding, as well as the manager Hugo Rodrigues and the Tony finance representative. Their prof The salesperson who assisted me, Tim Martin , was outstanding, as well as the manager Hugo Rodrigues and the Tony finance representative. Their professionalism and excellent customer service made the entire experience smooth and enjoyable. Highly recommend! 🚗✨ More

Tariq Kassam and his dealership treated my car emergency like it was there own. I provided my expectations and they honored them - FAST! I was referred by a friend for my unexpected need to purchase and Tar like it was there own. I provided my expectations and they honored them - FAST! I was referred by a friend for my unexpected need to purchase and Tariq delivered; no haggling or surprises. Such a relief. Ricky Dominguez, Finance Mgr, is awesome as well! More

Gilman Honda’s customer service was fantastic. Attended to us immediately without being pushy and the staff was incredibly nice. Attended to us immediately without being pushy and the staff was incredibly nice. More

Worked with TJ and Jesse today on a Honda Pilot. Their customer service and knowledge of the vehicles was extremely helpful, and we were pleasantly surprised with how comfortable and easy they made Their customer service and knowledge of the vehicles was extremely helpful, and we were pleasantly surprised with how comfortable and easy they made our car buying experience. More

Worked with TJ, Jesse and Hugo on a deal last weekend for a new vehicle and trade in. Went really well. Appreciate their hustle to get me what I needed. a new vehicle and trade in. Went really well. Appreciate their hustle to get me what I needed. More

I went I to have some recall work on my crv, and ended up buying a pilot! I worked with Tariq who was absolutely amazing! He gave me a pretty good deal right off the bat, but my husband wanted more for the t buying a pilot! I worked with Tariq who was absolutely amazing! He gave me a pretty good deal right off the bat, but my husband wanted more for the trade in, and Tariq along with Isaac agreed to it! I’ve never had such an easy and stress free car buying experience as I did today! I will definitely be coming back for my next purchase! Lori did our financing paperwork and she was very pleasant and informative! The Gillman staff was wonderful to work with! Thanks for such a smooth experience! More

The salesman Tariq Kassam was awesome! Got me the best deal possible! This is my 4th car from Honda, love the service! Got me the best deal possible! This is my 4th car from Honda, love the service! More