Gillman Chrysler Jeep Dodge
Houston, TX
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Had a power steering problem with my PT Cruizer. Kevin was my contact and was with me all the way. He gave outstanding customer service and made me feel my car was in good hands. Definately will take car was my contact and was with me all the way. He gave outstanding customer service and made me feel my car was in good hands. Definately will take car back to Gillman for service. Kevin is a big reason for that. More
Harvey was outstanding, and completely unlike the stereotypical car salesman. He seemed completely real, and wasn't pushy in the slightest. He made me feel completely at ease. Gillman manageme stereotypical car salesman. He seemed completely real, and wasn't pushy in the slightest. He made me feel completely at ease. Gillman management did a very good job bringing the price of the car down to exactly what I could afford. It didn't hurt that you folks did a very nice job of checking out and reconditioning the 10 year old car, too. Everybody I met there was friendly and helpful. I will definitely recommend you folks in the future, and I'll see you first next time I need another vehicle. Sincerely, Michael Faw More
This has been by far the worst car buying experience I have had in my life. The salesman did not know about the warranty that is offered, the head salesman knew what we agreed upon yet said nothing when t have had in my life. The salesman did not know about the warranty that is offered, the head salesman knew what we agreed upon yet said nothing when talking to the finance manager. The finance manager tried to buy me off by offering me $150 instead of the repair that was “to cost them $2000” that we agreed upon. To top it off the finance manager said the he used words like “if possible to repair” to me that means if you are a dealer and have a service bay then “it’s possible” to make the repair. The ONLY nice person was the assistant to the executive staff who is helping me now that I am getting nowhere with the others. DO NOT DEAL WITH EUGINE OR ISIAC AT GILLMAN DODGE AT 59 AND THE BELTWAY. More
Was going to buy a new Ram at another dealer, but Gillman is the closest to my office, so I thought I would go have a look around. The had one with one more option (nav) than the one I was looking at the ot is the closest to my office, so I thought I would go have a look around. The had one with one more option (nav) than the one I was looking at the other dealer and ended up negotiating a better price. It was the last day of the month and they were ready to move vehicles. It was ready in less than two hours. overall i was very satisfied. More
Everything was great, I was happy with the service. I was a little upset with the 2 1/2 hours of waiting for the car after all paperwork was completed, I was at the dealership for over 5 hours, since we had a little upset with the 2 1/2 hours of waiting for the car after all paperwork was completed, I was at the dealership for over 5 hours, since we had our baby with us, my wife had to leave after the first 2 1/2 hours. Also while I was waiting for the car, once my wife had gotten home,maybe only 30 minutes later, she started to get the insurance for the car, looking up the vin# number on the internet, she saw that the car we purchased was selling for $2000 less, for that day, and we were still charged the quoted price from two days ago. More
Was met by Kevin Brown before I stepped out of my car at the service lane. Kevin was courteous. friendly and asked for details of all my worries. Prompt and accurate information was given by Kevin, to a the service lane. Kevin was courteous. friendly and asked for details of all my worries. Prompt and accurate information was given by Kevin, to all my queries. A body repair was completed is short order and to my great satisfaction. Gillman Dodge will be my service destination for all my service needs in the future. More
My initial injuiry was answered quickly by email with a follow up call. I was presented a couple of different options in terms of price for the make and model I was interested in. We were greated warmly follow up call. I was presented a couple of different options in terms of price for the make and model I was interested in. We were greated warmly when we arrived at the dealership and Robert already had a couple of vehicles lined up for us to look at and test drive. He then located a vehicle in their inventory that fully met our criteria and presented us with a price that matched the original quote. He explained all of the controls of my new car and showed us how to take down the soft top. He even followed up with a phone call to make sure I got home ok and had enyoyed my ride. More
Cesar was very helpful in resolving a number of concerns we had regarding our car purchase! The Car buying experience is usually very difficult,Cesar and his finance manager both made the process actually e we had regarding our car purchase! The Car buying experience is usually very difficult,Cesar and his finance manager both made the process actually enjoyable! We thank them both and will recommend contacting Cesar directly by cell phone,since he seems to work 24/7.@713-776-4927! He will help you get what you want and pass you onto one of the best finance gentleman in the business! Thank you Cesar and company for saving the day,You are the "Gillman Guys"! Mr Opportunity is real,not just on the commercials! More
Woke up one morning and decided that I wanted a car, specifically a Dodge Charger. I went to Gillman's website and perused their charger selection and it gave me the contact info for Mr. Jeff Raval. He specifically a Dodge Charger. I went to Gillman's website and perused their charger selection and it gave me the contact info for Mr. Jeff Raval. He asked me what I was willing to pay for one, what I wanted on the car as far a ascetics, then asked me what I wanted in the car as far as options. Then he asked me what color, I told him anything BUT RED, and that i prefer darker colors. Once the car was picked out he then sent me the credit app via email. I filled it out and emailed it back. with in a few hours I received a call back saying when do can I come in for my finance interview! I was very excited because this my very first BRAND new car purchase! So when I walked in I met the GM Mr. Paul Hopkins and he was quite friendly and congratulated me on my new car purchase and told me that he was happy I chose his dealership. I walked into the office with Jeff and filled out some paperwork to help finish the deal and showed him my insurance. He sent the car to get properly detailed before i went into finance. There I met Mr. Javier Melgar who took great care of my questions and concerns and kept everything frank and honest, just like I like it nice and simple. He explained GAP insurance, and the extended warranty to me and I was quite satisfied with the numbers. I told him that I appreciate his efficiency with the finance part of the deal because I hate wasting time. Once I signed the dotted lines my car was ready for me to roll out and take a picture with. I had the best smile on my face because I got what I wanted, how I wanted done, and in my favorite color as well More
My car would not move and I was uncertain as to its problem. To complicate the situation I was due to fly out of Houston the same day. Kevin and his associates diagnosed the problem in a fast an effici problem. To complicate the situation I was due to fly out of Houston the same day. Kevin and his associates diagnosed the problem in a fast an efficient manner and repaired the car. Kevin was very professional and courteous such that I will now bring my car to this location for any future service issues. Previously I had been obtaining service in Katy. More