Gillman Chrysler Jeep Dodge
Houston, TX
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The reson why will recommend to anytone because; 1.The The reson why will recommend to anytone because; 1.The internet price is $18,294 and it was sold to me at $18,650. 2.The sale person Mr. Beau Math The reson why will recommend to anytone because; 1.The internet price is $18,294 and it was sold to me at $18,650. 2.The sale person Mr. Beau Mathews promises me a full talk of gas and didn't get it. 3.Mr. Jensen, Make me too understand the i have to take the vehicle service contrace or i may not get finance. I WORD LOVE TO CONTINUE DOING BUSINESS WITH Gillman because this in not the first time i have purchase a can at Gillman. Thanks, for understanding.... Karl Gomez More
I had a great experience at Gillman Chrysler, Jeep, Dodge. My expectations were exceeded by the outstanding customer service I received. I would definately recommend this dealership to my friends and Dodge. My expectations were exceeded by the outstanding customer service I received. I would definately recommend this dealership to my friends and family. Overall, a very pleasant experience. Thanks! More
Went in to get a windshield / state inspection done - walked out with a new vehicle. Overall process was good. Salesman, Sales Manager, and Finance Manager were friendly, knowledgable, and helpful. I walked out with a new vehicle. Overall process was good. Salesman, Sales Manager, and Finance Manager were friendly, knowledgable, and helpful. I would recommend this dealership to my friends. One Suggestion: After the sale and when the customer is ready to pick up the vehicle, it would be nice if the salesman would take the time to go over some of the features of the vehicle. In the salesman's defense, I did not ask for a feature demonstration, but it would have been nice if the salesman offered. With that said, I still give the experience a 5 out of 5. More
The customer service I received from Drey was outstanding. He did exactly what he said he would do and delivered the exact vehicle I was looking for at a good price. He was prompt in responding t outstanding. He did exactly what he said he would do and delivered the exact vehicle I was looking for at a good price. He was prompt in responding to my request. He made the overall experience very easy and smooth for a busy person like myself. More
Our sales associate Dane Bessard, was Professional, Prompt, Organized, Full of product knowlegde, and motivated in his efforts to ensure a satisfying shopping experience during our visit to Gillman CJD Prompt, Organized, Full of product knowlegde, and motivated in his efforts to ensure a satisfying shopping experience during our visit to Gillman CJD. I chose the exact new Jeep product i was interested in, completed a test drive, had my questions answered to my satisfaction and at that point Dane had us on our way to getting some numbers on paper. During this sometimes pressing process I was firm and persistent and Dane remained very polite and professional, while always listening. It took a while but, in Dane's efforts to keep progress moving forward we were headed to Finance, where after i had signed several pieces of paperwork Mr. Jeff Raval took the time to look at and address some last minute concerns and questions of mine about a few of the numbers. Mr. Raval shared my questions with the General Sales Mngr. Tony Thomas who willingly rolled up his sleeves and presented himself, Mr. Thomas and i looked at the numbers in question together, and in a very professional manner he was able to present an equitable solution. At this time Without the slightest bit of a problem Mr. Raval started the finance paperwork over again, and with his genuine attention to my satisfaction as a customer or Guest(as he refered to my wife and i on several occasions), i would shorly depart Gillman as an owner of a new Jeep Patriot Lattitude X and a definate return Guest of Gillman Chrysler Jeep Dodge. (Keeping in mind that i am not always an easy person to deal with)I would like to personally Thank Dane Bessard, Jeff Raval, and Tony Thomas for all of their hard work and efforts to ensure that my purchase was something that i was both, Satisfied and pleased with... THANKS G.W. CATHEY More
Beau / Harvey / Tony, Thanks to all you guys for your Beau / Harvey / Tony, Thanks to all you guys for your cooperation and for being so friendly Saturday. I love my new R/T! Hopefully you will fin Beau / Harvey / Tony, Thanks to all you guys for your cooperation and for being so friendly Saturday. I love my new R/T! Hopefully you will find a good home for my Patriot, and perhaps make a little money off of it in the process. Thanks again and best regards, Chad Jones More
This was a nice experiance. Eugine was AWESOME!! He did not bother us, but followed up regularly. My husband went in months before the car was available. Eugine even offered me the only book he had on the not bother us, but followed up regularly. My husband went in months before the car was available. Eugine even offered me the only book he had on the Overland, that was really going the extra mile. I did not take it, but his offereing made me feel special. Lanford helped us while his partner Eugine was busy, he was very nice and helpful. Tony helped us with answering many questions I had with a smile and was very patient. Morris made the financing part fun and I feel educated about my purchase after spending time with him. The entire team was GREAT. More
I wasted 3 days in a row at this dealership. I explained that if the deal cant be made on the terms I wanted, then I dont want to make a deal. I kept getting the run around, typical salesman speech. On the that if the deal cant be made on the terms I wanted, then I dont want to make a deal. I kept getting the run around, typical salesman speech. On the second day, I was told to go ahead and take the truck I was wanting to purchase home because they were sure that the deal would work and they would call me the next morning. Well on the 3rd day, I waited all day and never got a phone call. I call at 1pm to ask for a updated, they stated that they are on the phone with the bank and will call me back in a little bit. By 6pm I still have not heard anything. I called back and asked for an update again. They said that they just got off the phone with the banks and that I would need to put $4800 down. I advised them that I would not be able to do that and that I will be bringing this truck back to get my old truck. Then they tried to sell me a new 2010 Truck. I was already so fed up with this place, I just wanted my old truck back. I have never had a bad experiance in purchasing a vehicle before untill now. This was the worst. I just asked a simple question of can it be done on my terms or no, and it was dragged out over 3 days. They just seemed more into making thier money than helping out the customer. If these people are going to be selling Dodge Trucks with Diesel Motors, they need to be educated about the vehicles. They dont have a good knowledge about the vehicles they are selling. More
Great experience with the sales staff; they were very personable during the sale experience. Seemed a bit rushed by the business manager when signing the paperwork; scan through through the forms and ma personable during the sale experience. Seemed a bit rushed by the business manager when signing the paperwork; scan through through the forms and made it appear the elective warranties were mandatory. More
I go in looking to buy a new ram and had an internet price quoted to me, I get there an I Asked the same question four times and given the same answer each time, when it was Time to sign I find out they price quoted to me, I get there an I Asked the same question four times and given the same answer each time, when it was Time to sign I find out they lied to me and wouldn't agree to the deal and wanted an extra 5,000 I wouldn't go to this dealership they're completely unprofessional More