Gillman Chrysler Jeep Dodge
Houston, TX
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Service was excellent, I got exactly what I was looking for within my preferred price range. The sales staff kept us well informed of what they were doing while we were waiting. It was a great day to buy a for within my preferred price range. The sales staff kept us well informed of what they were doing while we were waiting. It was a great day to buy a car from Gillman!! More
I was treated very good while at the dealership. They addressed all my needs and answered all my questions. The only problem I encountered was that the computers were down that day, and I had to wait a l addressed all my needs and answered all my questions. The only problem I encountered was that the computers were down that day, and I had to wait a long time to get financing. More
The dealership was great to me and I can trust them if I need to buy a another car from them .The salesperson was great and also the finance manager. If you need to buy go see cesar rojas .............. need to buy a another car from them .The salesperson was great and also the finance manager. If you need to buy go see cesar rojas .............. Thank you, Raul de Leon More
Bill create a great second impression that changed my mind. I even cancelled another appointment to go to this dealership. Bill approach me with different options and did not push a vehicle. He took the mind. I even cancelled another appointment to go to this dealership. Bill approach me with different options and did not push a vehicle. He took the time to show me what I want and we made the right deal. Thanks Bill More
Sent an inquiry on a used vehicle thursday evening asking a simple question. Received an automated response that evening. Fine so far. Next morning, I receive a thank you email for buying a new vehicle. Resp a simple question. Received an automated response that evening. Fine so far. Next morning, I receive a thank you email for buying a new vehicle. Responded back asking for my question to be answered, day and a half later, still no response. Looked on your website and read testimonials on how well people were treated and how quickly they were taken care of by email. I'm just not seeing that at all. I have been searching for a vehicle on the internet for nearly a month now, and have found many of the dealership's internet sales dept's to be entirely unsatisfactory in customer service, and your dealership is one of them. More
It was a pleasant experience. Could have detailed the car better and could have let me know that the cigarett lighter was loose and that the rear passenger tail light was cracked but overall for buying a car better and could have let me know that the cigarett lighter was loose and that the rear passenger tail light was cracked but overall for buying a used vehicle I am very satisfied. More
Appreciate the good service from Bill Jones , he took ver y good care since the internet Mail request from Mexico . Help a lot with paper work and insurance advice and reference cause we're new in town . ver y good care since the internet Mail request from Mexico . Help a lot with paper work and insurance advice and reference cause we're new in town . More
Thanks to Cesar and the rest of the Gillman team! My car was no longer driveable after someone ripped it up, but they made sure I had a car I like and with payments I could afford! Thanks again! was no longer driveable after someone ripped it up, but they made sure I had a car I like and with payments I could afford! Thanks again! More
Ms. Zelada was friendly, personable, and attentive to duty. She was persistent when dealing with her peers and truly wanted to help me as a customer buy a car. Being honest with a customer will reward duty. She was persistent when dealing with her peers and truly wanted to help me as a customer buy a car. Being honest with a customer will reward her with many sales and she will become an asset in a mans world and in the company. Hopefully her peers will work with her in her quest to become a good sales lady. I think she is on her way. I really appreciated the good treatment and her positive attitude. I wish her luck in all the things she wishes to do. Elva Marie Lee More
I am happy with the Jeep I purchased but I gave mediocre comments based on the experience. I saw this Jeep on the internet and gave an offer by email based on what I could see in the photos. When I got comments based on the experience. I saw this Jeep on the internet and gave an offer by email based on what I could see in the photos. When I got there, the soft top was taped up on the main part of the top and the rear window was ripped and taped. For that reason I would not go with the offer I gave. The salesman said they would sell me a new top at cost. He went back to the parts Dept and checked the price and said a new top would be $603. We agreed to lower the offer $250 and I would buy the top. By the time we did the deal, the parts dept was closed. The next day I called the parts dept and was told that the $603 was only for part of the top and not the windows. A full new top was $1200. I feel this was deceptive and for that reason, I will not conduct business at Gilman in the future. More