Gillman Chrysler Jeep Dodge
Houston, TX
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Mark Moseley was very helpful and kept us informed about the whole process. Previous experiences with other dealerships had made us weary with the car purchasing process. Mark made it very easy and delightf the whole process. Previous experiences with other dealerships had made us weary with the car purchasing process. Mark made it very easy and delightful to purchase our vehicle. Everyone at the dealership was very accomodating and made the process stress free. My wife and I were very impress with professional attitude everyone had, there was no pressure sales tactics. Just a concern to answering our questions and assuring us there will be no tricks during the purchasing process. I commend the people and the management to the high standards they maintained. Although, we probably will not have our car serviced at the West Sam Houstoun location, a friend of ours has her Acura serviced at the Woodlands location. She told us the service department there is very friendly and helpful. We are looking forward in having our car serviced at Gillmans, no matter which location. Thanks again for being so helpful and accomodating. More
James McGee is the best! The staff in the dealership are friendly and fun. I purchased my 200 from this dealership last year. I had my 05 PT Crusier towed to the dealership, I went there with the intention friendly and fun. I purchased my 200 from this dealership last year. I had my 05 PT Crusier towed to the dealership, I went there with the intentions of settling for another used car. I called James and told him I was looking at a 07 Nissan and I explained my situation, he told me to come on down. So I did, and with a down payment and my broken car I left the dearlership in a 2011 200 with 10miles on it (never owned a new car before). Well my family is getting bigger and so I decided to try another dealership and trade my car in for something bigger with 0 down. I tried McGill Toyota. Horrible choice! I waited for 3 hours and given the run around for the man to tell me I would need to pay a 800 car note (umm heck no thats a mortage). He even went so far as to tell me I was approved and all we needed to do was locate a car that I could have the notes in the price range I felt comfortable with. Most sales men harrass you, well not this one. Two days later I emailed the salesman and provided him the stock number for a camry he said he would follow up with me and I never heard from him again (Paul Derrick is the name of McGill Toyota). So I said well let me go back to Gillam and see what they tell me, since they were the ones who pulled a rabbit out their hats last year. Well after James spanked my hand (not really), him and his team pulled another rabbit. I am currently riding brand new again...in a 2013 Dodge Journey 18 miles on it. So if you are in the market for a new car or a car period go on down to Gillam and ask for James McGee and tell him Koontz sent you! More
I WAS VERY PLEASED FOR HOW THE DEAL WAS, HOW I WAS TREATED. THE SALES MAN WAS VERY PROFESSIONAL WITH NO PRESSURE AT ALL. THE TIME ON THE DEALER WAS VERY SHORT AND THE TRANSACTION WAS VERY CLEAR. TREATED. THE SALES MAN WAS VERY PROFESSIONAL WITH NO PRESSURE AT ALL. THE TIME ON THE DEALER WAS VERY SHORT AND THE TRANSACTION WAS VERY CLEAR. More
I would definitely recommended this dealership to anyone looking to buy a vehicle. The staff was very friendly and provided a great buying experience without the pressure of most dealerships. Jessica Smit looking to buy a vehicle. The staff was very friendly and provided a great buying experience without the pressure of most dealerships. Jessica Smith, James McGee and Raymond provided excellent service and made sure I got everything that I was looking for and more. I am very pleased with my buying experience at Gillman and I'm sure anyone who visits this dealership will be just as pleased. More
Jessica was great to work with and didn't pressure me at all (which is definitely something I didn't expect since you hear all the nightmares about the car buying experience). I ended up getting a good at all (which is definitely something I didn't expect since you hear all the nightmares about the car buying experience). I ended up getting a good deal and got the Dodge Challenger I wanted with exactly everything I wanted. I would definitely recommend Gillman for your next car buying experience. Also, "Egg Roll" was great to work with in the finance dept. He didn't pressure me to buying all the products I didn't want yet explained to me what they were and how they might help me. This made the finance experience quick and easy. Thanks Jessica and "Egg Roll" and great job. More
A rating of "5" isn't good enough for the Staff at Gillman Jeep. On a scale of 1-10 they are all a "17". I have told anyone who will listen to me how outstanding everyone at Gillman was dur Staff at Gillman Jeep. On a scale of 1-10 they are all a "17". I have told anyone who will listen to me how outstanding everyone at Gillman was during my car buying experience. I walked in, was greeted and I explained what I wanted. The young lady said she would get the "expert" for me and when I came back to the lobby I had a circle of people waiting to greet me! I felt like "uh oh" here comes the tag team, but NOPE! They all said hi, greeted me, and introduced me to my own personal expert Harvey! Harvey and I hit it off immediately - yeah I know I was pleasantly surprised! Harvey didn't play any games with me - asked me what I wanted and took me right to the inventory of what I described. Didn't parade me around the lot and try and get me to get something other than exactly what I said I wanted. Harvey was definitely an expert on the Jeep Grand Cherokee because he showed me all of the changes since my last Grand Cherokee in 2008. He handed me the key and told me to drive it - and WOW did I drive it and LOVED it! I made a joke with Harvey when we got back (I was trading in my current vehicle) and said, "Ok, don't be one of those Sales People who holds my keys hostage until I purchase something from you!" He told me he would never do that - and made a point of leaving my keys on his desk close to me. During the time I was at the Dealership I kept waiting for the pressure, guilt, and persuasion to begin...and I am proud to say it never happened!!!! Harvey was by my side throughout the whole process, didn't bring other people over to pressure me and tell me what a great deal I was getting, and blah blah blah. I even remarked to Harvey how simple this whole process was and explained that buying a vehicle in South Florida is the most irritating experience of my life and how much I hate it...At Gillma I experienced the complete opposite - It's laid back, relaxing, and overall just a good vibe!!! Helps that Harvey let me park my new Jeep right outside his window - so I am sure I spaced out staring at it for a while!!! Don't think twice - go to Gillman and see for yourself just how amazing they are!!! Being in Hospitality for 17 years has made me critical of Customer Service and I gotta tell you - I would hire every single one of them in a heartbeat! Thanks Harvey, Raymond, and Alan...Ya'll Rock!!! More
I am very grateful for the time,attention and effort that the staff and especially my sales woman Laura Varela at Gillman Dodge used with me to make me feel very comfortable about my purchase. I would hope t the staff and especially my sales woman Laura Varela at Gillman Dodge used with me to make me feel very comfortable about my purchase. I would hope that all future car buyers could find a staff as eager to meet the needs of the consumer as they were with me. A+ experience! More
Dealing with Art for the purchase of my new Jeep was wonderful. He was very helpful and answered all of the questions I had before purchase and after as well he made sure that I knew and understood wher wonderful. He was very helpful and answered all of the questions I had before purchase and after as well he made sure that I knew and understood where everything in my vehicle was. I would definitely recommend this dealship to someone in the karket to buy this brand of vehicle. More
I e-mailed to inquire about a specific vehicle. Travis was quick to respond via phone call and update me on the vehicle. He urged me to come earlier than I originally intended as the vehicle would not las was quick to respond via phone call and update me on the vehicle. He urged me to come earlier than I originally intended as the vehicle would not last long. He was very helpful upon my arrival and worked with me to reach a deal. The transaction went smoothly and I was very pleased with the overall experience. More