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Gilchrist Chevrolet of Port Orchard - Service Center
Port Orchard, WA
211 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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211 Reviews of Gilchrist Chevrolet of Port Orchard - Service Center
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July 26, 2023
After discovering a problem with the used car I just purchased, the general manager put me in one of their newer cars and went to diagnosing the problem. Although the repairs took a little over a week, purchased, the general manager put me in one of their newer cars and went to diagnosing the problem. Although the repairs took a little over a week, Gilchrist made it easy on me. I’m back in my car and everything looks great. Oh, zero cost to me was nice. More
by levi
Verified CustomerEmployees Worked With
Joel (sales), Troy (service) and Kristopher
July 25, 2023
Terrible customer service! Keep You on hold for 20 minutes. Then when you call back and speak to a Katie she will not give you ANY Supervisors name. Instead she states “we a Keep You on hold for 20 minutes. Then when you call back and speak to a Katie she will not give you ANY Supervisors name. Instead she states “we are DONE” and hangs up on you! Rude!! Gilchrist will never get a penny from our family and I’m very certain “Katie” will be fired soon. People like that don’t last long. More
by 500 Realty
Employees Worked With
Katie
July 25, 2023
Knowledgeable on my vehicle and it’s maintenance. Gave me excellent service and price on the work that they preformed. I would recommend the service that I received to anyone that I know. Gave me excellent service and price on the work that they preformed. I would recommend the service that I received to anyone that I know. More
by MARK.C.CURTIS
Employees Worked With
Matt and James
July 24, 2023
Absolutely terrible customer service. I was totally ignored when I arrived and was left sitting for over 20 minutes after my service was completed. I was also never informed that the ve I was totally ignored when I arrived and was left sitting for over 20 minutes after my service was completed. I was also never informed that the vehicle needs additional work. Now as I try to reschedule service to complete the work, the service department will not answer the phone. I have called 7 times! I will not recommend this dealership to anyone. More
by CSOLANDROS
Employees Worked With
July 21, 2023
James, thank you for personally troubleshooting and personally fitting me in and resolving the 2017 HD 3500 Duramax coolant recovery tank(s) and temperature sensor that regretfully prematurely failed a personally fitting me in and resolving the 2017 HD 3500 Duramax coolant recovery tank(s) and temperature sensor that regretfully prematurely failed and required semi-urgent replacement. Thank you for everything. Please pass my sincere gratitude to the incredible mechanics who work hard to stay technically updated and current who service our vehicles, and take great pride in their trade and craft, Diesel technicians are rare within GM dealerships and I hope and pray that we seek out and retain the best and the brightest. More
by BRIANFAZIO
Employees Worked With
James
July 21, 2023
Service was great, appointment scheduled in timely manner. James listened to my concerns. Actually addressed the concerns, unlike a previous dealer. Overall extremely satisfied.. manner. James listened to my concerns. Actually addressed the concerns, unlike a previous dealer. Overall extremely satisfied.. More
by bowtieman2006
Employees Worked With
James in Service Department.
July 19, 2023
Was a loyal customer of Gray Chevrolet and there service department was outstanding when Gillcrest took over the service was poor a. I will never return. department was outstanding when Gillcrest took over the service was poor a. I will never return. More
by INVISIONINC
Employees Worked With
Bryce Gaskill
