Gilchrist Chevrolet of Port Orchard - Service Center

Sue Hall was great to work with. She went the extra mile to make a few phone calls to straighten out an issue and had an answer within minutes. Install were accomplished in a a timel She went the extra mile to make a few phone calls to straighten out an issue and had an answer within minutes. Install were accomplished in a a timely manner unlike Haselwood Chevrolet. Gilchrest Chevrolet All The Way! More

Quit charging customers to pay their bill! Add the cost in your hourly rate. I’ll go somewhere else. Add the cost in your hourly rate. I’ll go somewhere else. More

James has always been pretty helpful. He has explained in detail what is wrong with and how to fix my car needs . He has explained in detail what is wrong with and how to fix my car needs . More

Great service! I miss being able to get a Saturday service appointment, I have to take a day off work or get my services done somewhere else. I miss being able to get a Saturday service appointment, I have to take a day off work or get my services done somewhere else. More

Everyone was very helpful and friendly. My appointment was as scheduled and for a reasonable charge. Thank you! My appointment was as scheduled and for a reasonable charge. Thank you! More

They are very professional, always helpful, service with a smile. Sue greets you with a smile. They are helpfuf. a smile. Sue greets you with a smile. They are helpfuf. More

The diagnostic on what ad wrong with my truck was excellent. Communication on the status was poor. excellent. Communication on the status was poor. More

Scheduled a 100,000-mile service for my 2500HD. Was told it should take about 6 hours to complete. I arrived at my scheduled time of 9a.m. It was at this time I was told they would require my truck Was told it should take about 6 hours to complete. I arrived at my scheduled time of 9a.m. It was at this time I was told they would require my truck to be there until the next day, I received a phone call at 9a.m. the next day and was told my truck would not be ready until the end of the day. I was not happy. The service tech called me at noon and told my truck was ready, I paid over $1,000 for this service. All I ask is to be honest and let me know up front you are overbooked or shorthanded, whatever your excuse, just let me know upfront. This was a scheduled service that I have had completed at other dealers, it has always taken less than 7 hours to complete. More

Great service still waiting on second key and fob and keys for bed topper dudes! keys for bed topper dudes! More

Decent service department. I’ve had a few problems with them, but no issues with the work performed. Annoying things like changing my seat and radio settings, and never a car w I’ve had a few problems with them, but no issues with the work performed. Annoying things like changing my seat and radio settings, and never a car wash. Also oil smudges on my hood- just careless stuff like that that is annoying when paying dealer service rates… More