Gilchrist Chevrolet of Port Orchard - Service Center

The diagnostic on what ad wrong with my truck was excellent. Communication on the status was poor. excellent. Communication on the status was poor. More

Scheduled a 100,000-mile service for my 2500HD. Was told it should take about 6 hours to complete. I arrived at my scheduled time of 9a.m. It was at this time I was told they would require my truck Was told it should take about 6 hours to complete. I arrived at my scheduled time of 9a.m. It was at this time I was told they would require my truck to be there until the next day, I received a phone call at 9a.m. the next day and was told my truck would not be ready until the end of the day. I was not happy. The service tech called me at noon and told my truck was ready, I paid over $1,000 for this service. All I ask is to be honest and let me know up front you are overbooked or shorthanded, whatever your excuse, just let me know upfront. This was a scheduled service that I have had completed at other dealers, it has always taken less than 7 hours to complete. More

Great service still waiting on second key and fob and keys for bed topper dudes! keys for bed topper dudes! More

Decent service department. I’ve had a few problems with them, but no issues with the work performed. Annoying things like changing my seat and radio settings, and never a car w I’ve had a few problems with them, but no issues with the work performed. Annoying things like changing my seat and radio settings, and never a car wash. Also oil smudges on my hood- just careless stuff like that that is annoying when paying dealer service rates… More

The service was good but the facility wasn't as clean and well kept as it use to be. well kept as it use to be. More

Bill Hamilton was our sales person and he was so nice and understanding. He made the dreadful car buying experience so bearable and easy! understanding. He made the dreadful car buying experience so bearable and easy! More

In and out in a timely manner - waiting area has fresh coffee and is kept very clean. coffee and is kept very clean. More

The service department at Gilchrist Chevrolet took good care of me when my 2021 Chevy Trailblazer needed work. Luckily, the work was covered by the powertrain warranty, and James went out of his way to fin care of me when my 2021 Chevy Trailblazer needed work. Luckily, the work was covered by the powertrain warranty, and James went out of his way to find me a rental loan car while the work was being done. Top-notch customer service. More

Sue was very helpful to me in getting through the process of my badging installation. It was a pleasure to do business with her. Great email communication. Norris Smith of my badging installation. It was a pleasure to do business with her. Great email communication. Norris Smith More

This Service Department always provides excellent, professional work. The service waiting area is always kept clean and is very comfortable. professional work. The service waiting area is always kept clean and is very comfortable. More