Gilchrist Chevrolet of Port Orchard - Service Center
Port Orchard, WA
211 Reviews of Gilchrist Chevrolet of Port Orchard - Service Center
Eager and friendly service writers. Parts department also very helpful. Missed seeing Troy this visit. He's usually got something to share: vehicle maintenance tips, etc. Parts department also very helpful. Missed seeing Troy this visit. He's usually got something to share: vehicle maintenance tips, etc. More
Salesman, Manager and Service Manager have all been wonderful during the purchase and service on my new 2024 Chevy Silverado 1500. I would recommend Gilchrist Chevrolet, Port Orchard to anyone. The p wonderful during the purchase and service on my new 2024 Chevy Silverado 1500. I would recommend Gilchrist Chevrolet, Port Orchard to anyone. The purchase experience was great. When an issue came up, they made sure the issue was resolved quickly and to my complete satisfaction. More
Shaun was very helpful when we came in to see a used Ford Ranger that we had seen advertised online. He was patient with us as we checked it out and did a test drive. All of the people we talked with were Ranger that we had seen advertised online. He was patient with us as we checked it out and did a test drive. All of the people we talked with were very friendly and helpful. More
Took the car in for the mandatory transmission filter change. The tech ended up changing the transmission fluid, according to the customer tech Tina, also which wasn't required to ordered. Free fluid c change. The tech ended up changing the transmission fluid, according to the customer tech Tina, also which wasn't required to ordered. Free fluid change I guess. When I had some questions about whether the fluid was actually changed based on the way the work order was written, Tina was resistant to going to actually ask him for me. When I got home and noticed the transmission fluid life indicator hadn't been reset, I called and asked another customer tech to ask her to call me. She never did. When I called her I asked her to ask the service tech if there was any reason the indicator wasn't reset, and she said she would. She returned to the phone in about 10 seconds and stated he said he forgot. I'm skeptical that she could have in only about 10 seconds, gone into the service bay, had a short conversation with the tech and returned to the phone. I think she really didn't talk to him and was just trying to get rid of me. Also, when I originally called, I was told by Connie the procedure would take about an hour or two. When I got there, I was told about four hours. This was very inconvenient as I planned on waiting there for the service based on the hour estimate I was given when I called to schedule the service. More
We bought our Trailblazer from them and have always received great customer service. I would recommend them highly. received great customer service. I would recommend them highly. More