Gilchrist Chevrolet of Port Orchard - Service Center

Incompetent I have to explain how to troubleshoot my own vehicle!!! Had to get GM Corporate involved!!! vehicle!!! Had to get GM Corporate involved!!! More

They got my car in a timely manner. Serviced it and gave it back quickly. They send me many reminders to keep me on track with my service. Thank you Serviced it and gave it back quickly. They send me many reminders to keep me on track with my service. Thank you More

I have been coming to Grey for over 30 years. I knew just about all the guys in the service department. They were great and I always received excellent customer service. More Importantly I tru I knew just about all the guys in the service department. They were great and I always received excellent customer service. More Importantly I trusted them. I wasn't so impressed on my recent visit. I recognized 1 of the service people. What was an $45 oil change has now doubled. Oil hasn't gone up that much in 5000 miles. No more AAA discount. I was told I could get a senior discount. Ok. I was good with that, but I wasn't taken off my bill. I got a receipt but in the past I got a report on the service done, fluids, etc. Nothing but the receipt. One of the main reasons why I stay with GM products was because of the Grey service department. I may start to consider other brands. Not so impressed with Gilchrist so far. The internet in the waiting room is awful too. Like I said, I've been coming here for 30+ years. I can see a major difference already. Sorry, you asked... I'm being honest. And now you're asking me who I worked with in the sales department... I didn't work with anyone so I'll pick Alex. More

Excellent service scheduling and completion of work requested in a reasonable amount of time with expedited check outZ requested in a reasonable amount of time with expedited check outZ More

Gilchrist needs to place a oil change sticker in the upper left corner of the windshield for a reminder for the next oil change, Grey Chevrolet always did that. I've been a customer of Grey Chevrolet s upper left corner of the windshield for a reminder for the next oil change, Grey Chevrolet always did that. I've been a customer of Grey Chevrolet since 1975, ands I admit, it'll take a while to get used to the change now that Gilchrist has taken ownership of the dealership. More

First I schedule online. When I showed up for my appointment they said sorry we just changed owners and the online scheduling isn’t applicable now. So I rescheduled. I wen When I showed up for my appointment they said sorry we just changed owners and the online scheduling isn’t applicable now. So I rescheduled. I went to the second appointment and got the oil changed and tires rotated on our car. About a month later I noticed a large puddle of oil under the car. So I investigated a bit and found the oil filter loose. It must have been slowly getting looser. Luckily I noticed before it loosened to the point of all the oil draining out. Since the amount leaking out of the filter was significant I tightened up the oil filter and called to schedule a third appointment to have everything checked for tightness including the lug nuts. I figured if they can’t tighten the oil filter there’s some likely hood they left other things loose. So as usual I was left with a pretty bad taste in my mouth about the level of service at your dealership. Shouldn’t take me three trips to get my oil changed. Also wouldn’t kill your people to be slightly apologetic when they screw up. More

They are truly men of their word, and bird is the word. Even a torn up road will not deter them. Even a torn up road will not deter them. More

DON'T TELL ME PLEASE 15 WORDS MINIMUM OR I WILL BLOCK YOU NEXT TIME THANK YOU PLUS THE PEOPLE I SEE ON WHO TO CHOOSE FROM I HAVE NEVER SEEN? HELLO ARE YOU OUT THERE I DONT THINK SO YOUR ASKING ME STUPID QUES NEXT TIME THANK YOU PLUS THE PEOPLE I SEE ON WHO TO CHOOSE FROM I HAVE NEVER SEEN? HELLO ARE YOU OUT THERE I DONT THINK SO YOUR ASKING ME STUPID QUESTIONS I FEEL SORRY FOR THE PEOPLE THAT HAVE BEEN WORKING THERE FOR YEARS WITH THESE DUMB QUESTIONS COME ON MAN THESE IS VERY BAD PLUS YOU HAVE ONE PHOTO OF A PERSON More

High prices and not the friendliest of service advisors. Gilchrist took over Grey and will not honor their coupons. Gilchrist took over Grey and will not honor their coupons. More