Gilchrist Chevrolet of Port Orchard - Service Center

First I schedule online. When I showed up for my appointment they said sorry we just changed owners and the online scheduling isn’t applicable now. So I rescheduled. I wen When I showed up for my appointment they said sorry we just changed owners and the online scheduling isn’t applicable now. So I rescheduled. I went to the second appointment and got the oil changed and tires rotated on our car. About a month later I noticed a large puddle of oil under the car. So I investigated a bit and found the oil filter loose. It must have been slowly getting looser. Luckily I noticed before it loosened to the point of all the oil draining out. Since the amount leaking out of the filter was significant I tightened up the oil filter and called to schedule a third appointment to have everything checked for tightness including the lug nuts. I figured if they can’t tighten the oil filter there’s some likely hood they left other things loose. So as usual I was left with a pretty bad taste in my mouth about the level of service at your dealership. Shouldn’t take me three trips to get my oil changed. Also wouldn’t kill your people to be slightly apologetic when they screw up. More

They are truly men of their word, and bird is the word. Even a torn up road will not deter them. Even a torn up road will not deter them. More

High prices and not the friendliest of service advisors. Gilchrist took over Grey and will not honor their coupons. Gilchrist took over Grey and will not honor their coupons. More

DON'T TELL ME PLEASE 15 WORDS MINIMUM OR I WILL BLOCK YOU NEXT TIME THANK YOU PLUS THE PEOPLE I SEE ON WHO TO CHOOSE FROM I HAVE NEVER SEEN? HELLO ARE YOU OUT THERE I DONT THINK SO YOUR ASKING ME STUPID QUES NEXT TIME THANK YOU PLUS THE PEOPLE I SEE ON WHO TO CHOOSE FROM I HAVE NEVER SEEN? HELLO ARE YOU OUT THERE I DONT THINK SO YOUR ASKING ME STUPID QUESTIONS I FEEL SORRY FOR THE PEOPLE THAT HAVE BEEN WORKING THERE FOR YEARS WITH THESE DUMB QUESTIONS COME ON MAN THESE IS VERY BAD PLUS YOU HAVE ONE PHOTO OF A PERSON More

Excellent service department. Quick, inexpensive and quality work. I will be using this dealership for all of my service for my vehicle. Quick, inexpensive and quality work. I will be using this dealership for all of my service for my vehicle. More

Prompt and great customer service. Got our vehicle in and out, no long wait time Got our vehicle in and out, no long wait time More

Great customer service, work finished faster than I thought & work done was excellent, and price was lower than expected. thought & work done was excellent, and price was lower than expected. More

The people their were real nice. I was able to talk to a salesman about buying a new car. I was able to talk to a salesman about buying a new car. More

I always enjoy seeing Troy in the service department. Chris is very helpful too. I always get great service here. Chris is very helpful too. I always get great service here. More