Gilchrist Chevrolet of Port Orchard - Service Center

I loved Gray Chevrolet and it felt like home. Maybe my inability to give Gilchrist 5 stars is because I loved the “personal touch” that Grey Chevrolet offered. With that said, I made my appointme Maybe my inability to give Gilchrist 5 stars is because I loved the “personal touch” that Grey Chevrolet offered. With that said, I made my appointment online and was able to get in within a reasonable amount of time. I arrived on time (maybe a few minutes early), was the only customer in the room with 2 employees at the desk and one walking through. It took several minutes for them to look up from their computer and acknowledge me, even though they knew I was there. There was no welcome “hello” but simply an abrupt, “what do you need”. I said that I had an appointment and he asked if I had been here before. I explained that I had when it was Grey Chevrolet. He rolled his eyes and said, “well we aren’t Grey Chevrolet so we have to input everything new” (as if I was inconveniencing him). I left my truck and they called within the hour to tell me it was ready. Service was prompt, fast and done to perfection. My truck was back in my hands in under an hour. That’s great service! So I really have lots of good things to say. I just miss the personal touch that Grey Chevrolet offered when I walked through the door. More

Love the salesman and the bosses. And the work environment. There all cool and fun to be around And the work environment. There all cool and fun to be around More

there's no reason to recommend average service. I called to schedule an appointment; was told I could schedule online; scheduled online. when I arrived they didnt have my appointment. They took my I called to schedule an appointment; was told I could schedule online; scheduled online. when I arrived they didnt have my appointment. They took my truck in anyway but it took longer because they ddnt have my appointment. I dont mind paying more for great service, but not for average or below average service. More

Always great to deal with. I bought my new Tahoe there and always go there for service. I bought my new Tahoe there and always go there for service. More

Always so pleasant and friendly. We always appreciate them taking great care of our vehicle needs. We always appreciate them taking great care of our vehicle needs. More

Dependable, pleasant and professional. You can trust these guys to fix your your problems in a timely manner. You can trust these guys to fix your your problems in a timely manner. More

I Love going here for my maintenance on my suburban! Very knowledgeable and very helpful! Very knowledgeable and very helpful! More

Very nice employees. Good service and have always treated me well. Will refer in the future. Good service and have always treated me well. Will refer in the future. More

Always great, prompt and efficient service! ! Never sells what is not needed. Honest service by real professionals! ! Never sells what is not needed. Honest service by real professionals! More

While the staff is great as always, I’m a little disappointed that the service I had recently, wish is the same I had last year, took 2 1/2 hours compared to last year that was just over and hour. I disappointed that the service I had recently, wish is the same I had last year, took 2 1/2 hours compared to last year that was just over and hour. I feel like someone is trying to run up the hours worked to increase the billable hours. More