Gilchrist Chevrolet of Port Orchard - Service Center

Brought Our brand new 2022 Yukon in for a oil leak twice. It is dripping from the oil pan obviously, and the mechanics took the whole front end of the truck apart twice and told Us they are defeated and coul It is dripping from the oil pan obviously, and the mechanics took the whole front end of the truck apart twice and told Us they are defeated and couldn’t figure out what is wrong with it. More

Truly an enjoyable experience everything was done as expected All services were reviewed and job was completed on time without surprises expected All services were reviewed and job was completed on time without surprises More

The service is top notch and the advisor is very knowledgeable and very curtious will definitely be back knowledgeable and very curtious will definitely be back More

Did what they said. Appointment was week out, hard when need you vehicle but they worked in and finished b4 appointment date. All communication was good. Appointment was week out, hard when need you vehicle but they worked in and finished b4 appointment date. All communication was good. More

I've been using this Service Department ever since I purchased the car here in 2015. They are always helpful and courteous! James V. always makes sure things go well for me! purchased the car here in 2015. They are always helpful and courteous! James V. always makes sure things go well for me! More

Excellent customer service center service despite losing power, phone and internet service earlier that morning. power, phone and internet service earlier that morning. More

I made an online appointment to get my brake pads replaced because after a previous appointment a few weeks prior they told me that would need to be done if the problem wasn't fixed. I set it for 3pm replaced because after a previous appointment a few weeks prior they told me that would need to be done if the problem wasn't fixed. I set it for 3pm on a weekday and expected to be able to pick it up that same day since we all knew what needed to be done to solve the problem. I was told that I would receive a call when my car was ready to be picked up, so I handed my keys over and left to wait. I never received any call before they all packed up for the day, so when I stopped in to get my house and work keys back with my car I was told it wouldn't be done until the next day. I was extremely frustrated with this because I was then unable to access my home or my work's office. The car wasn't finished being worked on until 2pm the following day, nearly 24 hours after my appointment time. If I had been a walk-in appointment or the issue was a mystery, I might have understood the long wait. But the complete lack of any communication and the full day to take care of a simple problem was extremely frustrating and threw off my schedule for 2 days. More

Very pleased with my new 2022 1500 Silverado & the service surrounding my purchase. The service center professional’s continue to exceed my expectations. service surrounding my purchase. The service center professional’s continue to exceed my expectations. More

Great customer service! !! Always a relaxed no pressure atmosphere, and the employees are the nicest people in the world!!! !! Always a relaxed no pressure atmosphere, and the employees are the nicest people in the world!!! More

Great place to work with and get your vehicle worked on. Very friendly staff to work with and they work with you . Very friendly staff to work with and they work with you . More