Gilchrist Chevrolet of Port Orchard - Service Center

The salesmen were misleading, dishonest, and not trustworthy. We were told 3 different issues by 3 different sales people regarding the late delivery of our pickup. trustworthy. We were told 3 different issues by 3 different sales people regarding the late delivery of our pickup. More

Arrived early for my appointment, first oil change. Checked me in quickly and I waited. Fast service, had me out and on the road quickly. Checked me in quickly and I waited. Fast service, had me out and on the road quickly. More

I've been coming here for 30+ years. One of the reason I continually purchase GM products was because of the GREY service department. I miss the old crew. They knew me by name and it One of the reason I continually purchase GM products was because of the GREY service department. I miss the old crew. They knew me by name and it was a friendly place even if I was just there for an oil change. No one knows me there and I feel like I could go someplace else and it wouldn't matter to the dealership. PLUS no senior or AAA discount?? I miss that. Plus no Saturday hours for service is definitely not a plus in my opinion. Some of us work and can't just take time off to get my car serviced. That's pretty inconvenient. I wasn't happy with the price increase either. More

Excellent customer service and very quick. Highly recommend this dealership. Even Rachel the cashier was super friendly Highly recommend this dealership. Even Rachel the cashier was super friendly More

Service was competent and friendly with clean spacious waiting room have used their service for years waiting room have used their service for years More

Brought the vehicle in for a warranty repair. I dropped the vehicle off towards the end of December. I was initially told the battery would arrive the beginning of January and it was not there un I dropped the vehicle off towards the end of December. I was initially told the battery would arrive the beginning of January and it was not there until the beginning of March, it was in the shop for nearly three months waiting for the battery to arrive so the repair could be performed. I always needed to call to check on status of the battery. Battery delivery was not the dealership's fault; however, poor/inaccurate status updates were very frustrating. More

No problems, James made sure everything went well. I went to Seattle the next day & everything worked well I went to Seattle the next day & everything worked well More

Fast service, but didn't let us know when the car was finished. They need to let us know in the waiting area. finished. They need to let us know in the waiting area. More

No change from when Grey had it Still get the same service as I had with grey service as I had with grey More

Great customer service and waiting room. They answered all my questions with great follow up. They answered all my questions with great follow up. More