Gilchrist Chevrolet of Port Orchard - Service Center

Absolutely terrible customer service. I was totally ignored when I arrived and was left sitting for over 20 minutes after my service was completed. I was also never informed that the ve I was totally ignored when I arrived and was left sitting for over 20 minutes after my service was completed. I was also never informed that the vehicle needs additional work. Now as I try to reschedule service to complete the work, the service department will not answer the phone. I have called 7 times! I will not recommend this dealership to anyone. More

James, thank you for personally troubleshooting and personally fitting me in and resolving the 2017 HD 3500 Duramax coolant recovery tank(s) and temperature sensor that regretfully prematurely failed a personally fitting me in and resolving the 2017 HD 3500 Duramax coolant recovery tank(s) and temperature sensor that regretfully prematurely failed and required semi-urgent replacement. Thank you for everything. Please pass my sincere gratitude to the incredible mechanics who work hard to stay technically updated and current who service our vehicles, and take great pride in their trade and craft, Diesel technicians are rare within GM dealerships and I hope and pray that we seek out and retain the best and the brightest. More

Service was great, appointment scheduled in timely manner. James listened to my concerns. Actually addressed the concerns, unlike a previous dealer. Overall extremely satisfied.. manner. James listened to my concerns. Actually addressed the concerns, unlike a previous dealer. Overall extremely satisfied.. More

Easy to schedule a convenient appointment, great same day service. Friendly employees and nice amenities. service. Friendly employees and nice amenities. More

Was a loyal customer of Gray Chevrolet and there service department was outstanding when Gillcrest took over the service was poor a. I will never return. department was outstanding when Gillcrest took over the service was poor a. I will never return. More

Very courteous and professional car service people who genuinely do their best to please the customer. genuinely do their best to please the customer. More

Our only complaint is we never get a car wash with our maintaince service on our truck. maintaince service on our truck. More

Chris in sales and Mike in service did a heck of a job getting me back on the road, and made it so I could continue to work. Great people and great place to get a vehicle getting me back on the road, and made it so I could continue to work. Great people and great place to get a vehicle More

The Service department with Gilchrist was very good. They got some issues fixed on my Suburban that had not been able to be fixed for a long time. They kept me updated on all the Service issues. They got some issues fixed on my Suburban that had not been able to be fixed for a long time. They kept me updated on all the Service issues. More

Don’t have nothing to say. Still don’t have nothing to say. You still don’t have nothing to say if I wanted to go through this much trouble I want to start is the same Still don’t have nothing to say. You still don’t have nothing to say if I wanted to go through this much trouble I want to start is the same More