Gilchrist Chevrolet of Port Orchard

Great buying experience. Felt a little bit rushed to move items from old vehicle to the new one!. Felt a little bit rushed to move items from old vehicle to the new one!. More

Got right in to Service, drank coffee, did emails, chatted with Sales, got done right on time chatted with Sales, got done right on time More

Very Courteous staff however your waiting room needs work. I also own a vehicle that gets serviced at Hasellwood's and they have comfortable seating, a large screen TV and fresh doughnuts and muffins! work. I also own a vehicle that gets serviced at Hasellwood's and they have comfortable seating, a large screen TV and fresh doughnuts and muffins! More

Sales team was great. Made the buying experience very easy. Not pushy, very pleasant experience. I would highly recommend. Made the buying experience very easy. Not pushy, very pleasant experience. I would highly recommend. More

Everything about this dealership was great. I called the day before my planned visit to ask about a certain car and spoke with Brendan. He was very quick to look it up and confirm they had it. I called the day before my planned visit to ask about a certain car and spoke with Brendan. He was very quick to look it up and confirm they had it. Ha asked a few questions and then asked when I would be there the next day. I told him 10:45. The next day I arrived at 10:15 and and he had the car I was interested in already parked up front and fully charged. We We looked at it and then I provided the necessary information for a test drive and we were on the road. Got back and decided this car was the one for us and made the deal with Brendan and his team. I would highly recommend this dealership or Brendan if he ends up anywhere else! We will definitely call him for any future needs! More

Luis and Chris were great, we were able to negotiate at a good price. Super helpful1 good price. Super helpful1 More

This dealership knows what good customer service means. They were responsive, clear and stood behind their product when the first car I purchased had some issues. Really a wonderful dealership. They were responsive, clear and stood behind their product when the first car I purchased had some issues. Really a wonderful dealership. More

I brought my truck in for an oil change and tire rotation and while it was on the lift a tech saw that a transmission hose had a leak. They checked inventory and found one in stock. I got the hose change and while it was on the lift a tech saw that a transmission hose had a leak. They checked inventory and found one in stock. I got the hose changed while I waited. Good job! More

Warranty work was scheduled and performed in a timely manner. Service desk was extremely helpful. I hate asinine surveys like this which require responses when you have nothing to add. manner. Service desk was extremely helpful. I hate asinine surveys like this which require responses when you have nothing to add. More

I noticed my vehicle was due for an oil change (on Tuesday), I called Gilchrist to schedule an appointment to get this done because my sales experience with Kris, Chris and Luis was amazing and I want Tuesday), I called Gilchrist to schedule an appointment to get this done because my sales experience with Kris, Chris and Luis was amazing and I wanted to give their service department an opportunity. Haley answered the phone, she was so sweet and told me she could get me in for an oil change on Thursday. I dropped my vehicle off Thursday morning with Sue and had a ride to work so they were able to keep my vehicle all day with no pressure of me waiting for it to get done ASAP. Sue was very helpful, funny and a pleasure to work with. The gentleman sitting next to her (I believe his name was James) was very chatty and also very kind. Sue called me shortly after I left to let me know that they didn’t have an oil filter in stock for my vehicle but would have one from their local supplier within an hour, I appreciate the honesty and great communication. During a break at work I noticed I’d missed Sue’s phone call but she left me a message to let me know that they’d received my filter and that my vehicle was ready for me to pick up. My experience with the service department was as great as I could expect and I will definitely be back for any future service needs. More