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Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

Tacoma, WA

4.2
1,807 Reviews

1,807 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

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November 02, 2024

Work was completed as promised and in a timely manner. Quality of work very good More

by TRHINDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi
Nov 14, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your feedback! We're glad to hear that the work was completed on time and met your expectations for quality. We always aim to provide reliable and high-quality service, and we appreciate you trusting us with your vehicle!

November 01, 2024

Taking almost 2 yrs to get my backordered truck my dealer helped me get into the cv without any hassle. In after sales my dealer kept in touch making sure I had all that I needed. Good service dept. More

by photoglidite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Sharpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your patience throughout the process! We're so glad to hear that, despite the wait, your experience with us was hassle-free and that your dealer was there to support you every step of the way. It’s great to know that our service department also met your needs. We truly appreciate your trust in us and are happy to have been able to assist you!

November 01, 2024

I brought my car in to get my first oil change after purchase, my screen had stopped working, so they were going to check that out also.. once my car was complete they called for me to pick it up and st More

by paulaprudhomme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Sharpe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your feedback. We’re sorry to hear about the inconvenience you’ve experienced with the backordered part for your screen. We completely understand how frustrating it can be to be without those features, especially so soon after purchasing your car. Rest assured, we’re doing everything we can to get the part in as quickly as possible. In the meantime, please don't hesitate to reach out if there’s anything we can do to assist you further. We truly appreciate your patience and understanding.

November 01, 2024

Very Friendly Service is great they make sure your needs are met while waiting for your car is done Time wise for service was under an hour Will be back if needed More

by jaslcast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for the wonderful feedback! We're thrilled to hear that you had a positive experience with our friendly service team and that your car was completed so quickly. We truly appreciate your trust and look forward to assisting you again whenever you need us!

October 31, 2024

Honest & reliable. Told me my brakes did not need replacement yet.Reputable company. Thank you. More

by pinky99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzi Cronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your feedback! We're glad to hear that our team provided you with honest, reliable service and transparent advice on your vehicle’s needs. Your trust means a lot to us, and we’re here whenever you need assistance. Thank you for choosing Gilchrist!

October 31, 2024

Mason did an excellent job. He was friendly and professional. The work was done in a timely fashion. More

by scrook
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing, and we're delighted to hear about your experience with Mason! His friendly professionalism and commitment to timely service are what we strive for. We appreciate your feedback and look forward to serving you again!

October 30, 2024

Service department was great, as they kept me informed through the process. Would highly recommend.. More

by danielramirez19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzi Cronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your kind words! We’re so glad to hear that our service department kept you informed and provided the support you needed throughout the process. We truly appreciate your recommendation and look forward to assisting you again in the future!

October 30, 2024

Chuck in the service dept was extremely helpful when I needed maintenance last minute. He even advised me on issues that they weren’t seeing my truck for that day. The service department is always reall More

by laurawhite0
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to share your experience! We're glad to hear that Chuck was able to help you with last-minute maintenance and offer useful advice for your truck. We know our service department can get busy, but we always strive to provide the best assistance possible. We truly appreciate your feedback and look forward to serving you again!

October 29, 2024

I love that they are transparent with what needs fixed and always confirms with you what services you need vs. what could be nice later down the road. Wish there were more affordable prices for certain pr More

by Rufina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your kind words! We’re glad to hear that you appreciate our commitment to transparency regarding necessary repairs and services. Our goal is always to provide you with clear information so you can make the best decisions for your vehicle. We also understand the importance of affordability and will continue to work on providing competitive pricing for our products. We appreciate your feedback and look forward to serving you again!

October 29, 2024

I am very pleased with the installation of running boards on my 2023 GMC Acadia SUV More

by rodneymclean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your feedback, Rodney! We're glad to hear that you're pleased with the installation of the running boards on your 2023 GMC Acadia SUV. If you need any further assistance or have questions, feel free to reach out. Enjoy your new addition!

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