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Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center
Tacoma, WA
1,807 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,807 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center
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November 16, 2024
Dealer helped to ensure I had a rental by diagnosing a day early after my transmission failed 2 months after purchasing a new vehicle. Advisor Christi kept in touch and answered all questions. day early after my transmission failed 2 months after purchasing a new vehicle. Advisor Christi kept in touch and answered all questions. More
by BABYGIRL532
Verified CustomerEmployees Worked With
Christi in service
November 15, 2024
Great customer service. Thanks for keeping me updated and knowing what to expect. Will be coming back Thanks for keeping me updated and knowing what to expect. Will be coming back More
by Cbooney2003
Employees Worked With
November 14, 2024
I just bought a 2019 GMC Sierra and wanted to have it serviced and inspected for a couple issues. I chose to go to Gilchrest because that's where the original owner bought the truck. When I got there I serviced and inspected for a couple issues. I chose to go to Gilchrest because that's where the original owner bought the truck. When I got there I was ignored for about 5 minutes when finally called over to a service advisor. Once in front of him, I wasn't welcomed or even said hello to. We went over what I wanted completed and I left. Later that afternoon they let me know it was ready and when I got there, once again ignored. I went up to the service area to ask about my truck and she told me to go to the cashier. They didn't review the service or discuss the issues I wanted looked at until I asked them. I expect more from a service department especially in the communication department. This was not a good experience and most likely will find a new place to take my truck to next time. More
by cscottwagar
Employees Worked With
November 13, 2024
The service center did a good job and got the work done on my car in a timely manner. on my car in a timely manner. More
by Roberto D. Cambia
November 08, 2024
Very easy and fast way to setup an appointment online and get a confirmation via email get a confirmation via email More
by aries46400
Employees Worked With
November 06, 2024
I had a set appointment for some recall issues. All issues were resolved in a timely and business like manner. Hooray for Gilchrist GMC! All issues were resolved in a timely and business like manner. Hooray for Gilchrist GMC! More
by robertgeppert
Employees Worked With
November 05, 2024
Friendly and knowledgeable staff. Place was clean. They did a good job on my suburban. Place was clean. They did a good job on my suburban. More
by monike25
Employees Worked With
November 04, 2024
Thank you the person is very nice . The Mr atender is very nice. Thanks you. The Mr atender is very nice. Thanks you. More
by Julmoli2@aol.com
Employees Worked With
November 04, 2024
Thank you every much and appreciate your staff for their services for the second time. services for the second time. More
by Andrea Howard
Employees Worked With
November 03, 2024
Everyone at Gilchrist was amazing, zero hassle and stress free car buying! Juan Alvarez was an absolute joy to work with and I would highly recommend him again. We truly appreciate the Gilchrist team and the free car buying! Juan Alvarez was an absolute joy to work with and I would highly recommend him again. We truly appreciate the Gilchrist team and their commitment to being honest sales people. Thank you! More
by usherfamily
Employees Worked With
Juan Alvarez
