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Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

Tacoma, WA

4.2
1,807 Reviews

1,807 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

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December 07, 2024

Fantastic! Spilled a can of paint in the back and they got us in for a detail right away. No sign of paint and came back like new! More

by Vangar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

The service department at Gilchrist always has my car worked on reasonably fast, and the advisers and staff are always friendly and knowledgeable. More

by ALCHINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Went in for an oil change, waiting in the TV room three hours later they still haven’t done our car so we left very very poor service More

by Sbones3038
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know his name
December 07, 2024

It was the best service I have received at a dealership. The information and pace were good. They clearly understood the issues. More

by Silverbacck1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Cudini
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Been going here for years for my 2019 Tahoe and now my 21 Tahoe. A bit pricey but service is good. More

by Jaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Quinn
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

Always have great customer service. Timely. Bit expensive but who isnt nowadays. Been 7 years More

by savvyinup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talitha Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Cudini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Cronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Service is great. Attendants are friendly, fast and cover everything. Diagnostic was quick with a fast repair. I was out in an hour and half More

by HGOETZ4X4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Awesome customer service, from the beginning, to the ending. Thank you for EXCELLENT "Customer" SERVICE. Carolyn Hood More

by Carolyn Hood
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy and ? Female in repairs.
December 04, 2024

Poor communication and communication from service team about what was done, what needs to be done and how we are moving forward. Once communicating was here are your keys. Only after we tried to take my More

by Jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Suzi Cronin
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Waiting for GMC Care to confirm warranty extension coverage and reimbursement for monthly payment while truck sat at dealership. More

by LEZCANOTRUCKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Christensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your patience as we work with GMC Care to finalize your warranty extension coverage and reimbursement. We understand how important this is and appreciate your understanding during the process. If you need any assistance or have further questions, please don’t hesitate to call us directly—our team is here to help!

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