Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

Service Quick service and finished at the time promised. Tech Advisor very friendly and knowledgeable. Cashiers as well very friendly and approachable. Wil Quick service and finished at the time promised. Tech Advisor very friendly and knowledgeable. Cashiers as well very friendly and approachable. Willing to help and fill at easy. More

Job well done Transition issue. Gilchrist went above and beyond, fixing that issue as well as a completely separate issue causing severe roadnoise. I’m beyond happy Transition issue. Gilchrist went above and beyond, fixing that issue as well as a completely separate issue causing severe roadnoise. I’m beyond happy and impressed! More

Slow and sloppy It took the shop over an hour to do a lube and tire rotation. For the second time in a row, they did not vacuum the floor mats or even remove the shop It took the shop over an hour to do a lube and tire rotation. For the second time in a row, they did not vacuum the floor mats or even remove the shop paperwork from my car. They literally left my car dirtier than they found it. Even though the service was free under my purchase agreement, the service was so poor I would hesitate to return again. More

Quick and curtious We had our questions answered and our vehicles were serviced with in an hour. They did not try to make us have more work done then was needed. I appr We had our questions answered and our vehicles were serviced with in an hour. They did not try to make us have more work done then was needed. I appreciated the good customer service from the younger gentleman that helped us. More

Customer Service Excellent service from the time tow truck dropped my truck Kristy call me asked about the problem of my truck and also gave me a quote after all the c Excellent service from the time tow truck dropped my truck Kristy call me asked about the problem of my truck and also gave me a quote after all the checking she gave me the reason why the truck won't start and they proceed to fix with my blessing and I would like to Thank the people in the service center for their concern for their customers. More

Came in for a recall on my car and it wasn't done right Came in for a recall on my pontiac and they fixed one but the other had to do with the seatbelt sensor coming on because of interference from the remo Came in for a recall on my pontiac and they fixed one but the other had to do with the seatbelt sensor coming on because of interference from the remote start option and it wasnt an issue but they put the code in and now in dings while I'm driving telling me my seatbelt isnt on I'd rather they just left it alone More

3 months to get my car back. It took a few days shy of 3 months to get my car back from an engine swap covered by an extended service warranty. Apparently the service consultant d It took a few days shy of 3 months to get my car back from an engine swap covered by an extended service warranty. Apparently the service consultant doesn't know how to deal with warranty companies other than their own. He also rarely returns calls or offered any status updates. Pretty much any plastic cover in the engine compartment was damaged by the tech. Conveniently, the service manager was not at work the day I picked my car up. 3 car payments, 3 insurance payments, and most of the summer lost for driving my summer car. I will Not go back to the Gilchrist service center, nor will I do any business with them. More

Gilchrist...or was it Heaven 👀🙏 Service rep, Chuck White. Mr White was cordial, professional and ethically transparent when traversing the merriat of repairs our vehicle required. Service rep, Chuck White. Mr White was cordial, professional and ethically transparent when traversing the merriat of repairs our vehicle required. Each service, mechanic & billing staff I came into contact with took the initiative to.foster a warm & friendly atmosphere. We purchased our first vehicle from Gilchrist decades gone by. Their customer service has remained A+. Michael Williams More

Oil change Waited 2 hours before being told no filter in stock, picked up afternoon and check engine light on. Had to leave truck overnight to have corrected T Waited 2 hours before being told no filter in stock, picked up afternoon and check engine light on. Had to leave truck overnight to have corrected Tech should have saw light and fixed It was a loose connection More

Great Showed up for my appointment, they promptly processed my vehicle for its oil change and tire rotation. I may have sat in the waiting room for seems li Showed up for my appointment, they promptly processed my vehicle for its oil change and tire rotation. I may have sat in the waiting room for seems like only 30- 40 min. I was then brought my vehicle inspection report and was told my vehicle was now ready for me. They explained that my vehicle was in great condition and status overall was green. I checked out and was back on the road in hr. Great service. More