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Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center
Tacoma, WA
1,854 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,854 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center
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March 10, 2020
Devon was great however the over all experience was terrible. I picked up my vehicle now for the 3rd and it still had issues took it back was told someone would look at it in 20 minutes max and that di terrible. I picked up my vehicle now for the 3rd and it still had issues took it back was told someone would look at it in 20 minutes max and that didn’t happen, an hour later when I asked for a rental to go back to my job it was a major issue. The lady issuing the rental car was extremely rude a coped an attitude with me while doing the paperwork for the car. When I brought the rental back to get my vehicle was told again 20 minutes till it was ready which turned into 2 hours and then was shuffled out the door quickly cause it was closing time. Very unimpressed with the service I received! Management wasn’t any better. Some serious changes need to be made. More
by KBACHINSKI16
Verified CustomerEmployees Worked With
Devon Welsh
March 10, 2020
Went in for a door handle replacement. They had the part on hand, but a slight delay getting it installed as they chipped the window glass and had to also replace that. glass had to be ordered, I was given on hand, but a slight delay getting it installed as they chipped the window glass and had to also replace that. glass had to be ordered, I was given a rental and returned 2 days later to pick up my car. Everything turnedout well. More
by Dave48n
Employees Worked With
Devon Welsh
March 02, 2020
From Mr.Gilchrist, to the sales team, to the men and women in the the service dept. Everyone has been very professional and have gone out of there way to help me out, l would not buy a Silverado from an women in the the service dept. Everyone has been very professional and have gone out of there way to help me out, l would not buy a Silverado from anyone else, thank you. More
by OLGADEAREST
Employees Worked With
Everyone has been wonderful to me, thanks for all of your help, l would not by a Silverado any where else.
February 29, 2020
You only had two men at the appointment desk it took awhile. Other than that all was great. Waiting room was clean . Cashier was pleasant, had nice smile. awhile. Other than that all was great. Waiting room was clean . Cashier was pleasant, had nice smile. More
by DLKEATOR
Employees Worked With
February 26, 2020
Very nice people with quick proffessional service. Provided all the upcoming service needs i should expect. Nice clean lounge with great hot beverages. Many cars to condider future upgrade. Provided all the upcoming service needs i should expect. Nice clean lounge with great hot beverages. Many cars to condider future upgrade. More
by STUEVERGREEN
Employees Worked With
Other Employees :
Debbie Baespflug, Ibraheem Abe Almasslawi, Mike Bertucci
February 25, 2020
Greatest decision I ever made! Fixed a three-year old problem in one day! Going to a certified mechanic is the way to go. Period. problem in one day! Going to a certified mechanic is the way to go. Period. More
by jiggysid
Employees Worked With
February 19, 2020
As always promt service and correct parts the first time for my brake job. Car was back on the road long before i needed it. for my brake job. Car was back on the road long before i needed it. More
by darkanda316
February 12, 2020
The staff is very friendly. Although being friendly doesn’t fix automotive issues. I was very frustrated to find out that after bringing my vehicle in for a second time, the technicians still had not c doesn’t fix automotive issues. I was very frustrated to find out that after bringing my vehicle in for a second time, the technicians still had not contacted the GMC technical advisors as they should have. I felt dismissed and disappointed for having wasted my time. More
by scotthallett
Employees Worked With
February 10, 2020
Everyone at the dealership was really nice. I got an oil change which didnt take long at all. I have no issues with anything but the fact that they have no baby changing take in the bathroom. I had to chang change which didnt take long at all. I have no issues with anything but the fact that they have no baby changing take in the bathroom. I had to change my baby in the floor. More
by Moniquecornelius
Employees Worked With
