Gilchrist Chevrolet Buick GMC Dealership Tacoma

Very friendly and helpful staff. I like the quiet waiting room to go to while I wait. Staff is very nice and pleasant to deal with with checking in or out. I like the quiet waiting room to go to while I wait. Staff is very nice and pleasant to deal with with checking in or out. More

8am appointment, told about 4 hours. Didn't leave for 7+ hours Waiting room cold and stark. Not much in comfort. Didn't leave for 7+ hours Waiting room cold and stark. Not much in comfort. More

Everything went great. In and out the same day. My advisor was very knowledgeable. Keep up the great work In and out the same day. My advisor was very knowledgeable. Keep up the great work More

I brought my truck in for an oil change, which should have included the oil filter. According to the electronic record, the oil filter life is only 5%. It should have been 95-100% if they had changed it. have included the oil filter. According to the electronic record, the oil filter life is only 5%. It should have been 95-100% if they had changed it. More

All service was completed on time and as requested. Really enjoy the Gilchrist free oil changes that came with our truck pruchase. Really enjoy the Gilchrist free oil changes that came with our truck pruchase. More

I received excellent service while I am there and my vehicle was completed very quickly. vehicle was completed very quickly. More

I took my Yukon in for 1 thing and they did not find the issue and something else happened to the truck , I don't k ow what it was for , but I still have the original problem , and when I picked up the truc issue and something else happened to the truck , I don't k ow what it was for , but I still have the original problem , and when I picked up the truck not even 5mins when the check engine light came on , and then I brought it right back More

My first delight, as a new customer, upon arriving for service, was the ease with which the service entrance could be found and approached. I also appreciated the frequent updates I received from service service, was the ease with which the service entrance could be found and approached. I also appreciated the frequent updates I received from service writer Chuck together with his honest and open disclosure of what he had to report, both good, bad, and potentially unsettling for himself. I also appreciated the accommodations that were made when the 8 AM, 4-hour estimated task, ran on past closing and had to be completed the next morning. The following day, when the work was completed, I found the service order detail to be well written, thorough, and a complete disclosure of what was encountered and done. Cashiering staff were also very personable and pleasant. Fortunately, I am retired and somewhat versed in the potential complexities associated with the multiple diesel exhaust fault codes we were getting. I anticipated that I might be there beyond 4 hours. Having to come back the next day was disappointing but understandable. It was reasonable given the details I had been provided about what they had encountered and was left to be done. There were no unknowns. I was happy to give the shop the time they needed. More