Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,404 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,404 reviews
Verified Customer
December 28, 2024
Satisfied my needs for a small newer car effectively and friendly and answered all my converns friendly and answered all my converns More
by JBGROVER
December 27, 2024
December 25, 2024
I was immediately taken care of as soon as I pulled up. Service was great! Service was great! More
by HARGRAVT14
December 24, 2024
Steve smith was a pleasure to work with. Easily the smoothest transaction I’ve ever had buying a vehicle looking to buying the next one for our fleet from Steve Easily the smoothest transaction I’ve ever had buying a vehicle looking to buying the next one for our fleet from Steve More
by hudson253
December 24, 2024
Great customer service and was fixed same day. Debbie drove me home and picked me up brought me back. Everything went smoothly Debbie drove me home and picked me up brought me back. Everything went smoothly More
by elained964
Employees Worked With
December 24, 2024
Was a great experience and Sean was very helpful and went out of his way to get the vehicle that we wanted. out of his way to get the vehicle that we wanted. More
by shelbell75
December 22, 2024
Mason started off great but after we spoke. I never heard from him again two weeks later I found out he had a baby however, no one from the dealership contacted me and gave me updates or told m I never heard from him again two weeks later I found out he had a baby however, no one from the dealership contacted me and gave me updates or told me the status of my vehicle. Meaning that once he left, his client should have been passed to another coworker, but they weren’t so I had to wait weeks to find out the status of my vehicle and had to spend an excessive amount money on a rental car. Once I received my vehicle, I sent it right back because they were still a check engine light. The same process happened again once I received it they were still a check engine light and upon a third time picking up my vehicle, the vehicle did not start due to lack of fuel. My experience at this dealership was terrible which should have been discovered during the last (3rd diagnosis). Communication was terrible and I would not recommend anyone to get service to their vehicle or purchase a vehicle from the dealership. More
by Alvin Johnson
December 22, 2024
Provided thorough information before and after the service. Solved my annoying issue (warning chime every few seconds). service. Solved my annoying issue (warning chime every few seconds). More
by ANDYSUVER
Employees Worked With
