Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,404 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,404 reviews
January 04, 2025
I had a good experience at the dealership. No pressure they want me in the right vehicle for me. No pressure they want me in the right vehicle for me. More
by jasonklea
Verified Customer
January 03, 2025
Service department is amazing! They are kind, helpful and always find ways to make our lives easier! Thank you service department They are kind, helpful and always find ways to make our lives easier! Thank you service department More
by Alicia
Employees Worked With
January 03, 2025
Employees at the counters were courteous and helpful. I was checked in quickly when I arrived for my service appointment. The work preformed on my truck was accomplished in a reasonable amount of time. I was checked in quickly when I arrived for my service appointment. The work preformed on my truck was accomplished in a reasonable amount of time. More
by charlie_west
Employees Worked With
January 03, 2025
Juan and David were great. The entire process was very easy. Cody in finance was very low key and easy to deal with. The entire process was very easy. Cody in finance was very low key and easy to deal with. More
by ppimentel50
January 02, 2025
Was a very relaxing experience, staff know the product well. Staff was very helpful setting up GM App & on star. There was no feeling of hard sell or pushy sales team. well. Staff was very helpful setting up GM App & on star. There was no feeling of hard sell or pushy sales team. More
by whoyatesin
January 02, 2025
I saw the truck on an ad. I was looking at a lot of different trucks. This is the one I wanted. I was in and out of there in about 3 hours. I was looking at a lot of different trucks. This is the one I wanted. I was in and out of there in about 3 hours. More
by hazman31877
January 02, 2025
Prompt and professional service. Staff is friendly and does a good job of explaining what will be done. Staff is friendly and does a good job of explaining what will be done. More
by SIGRUN FREEMAN
December 30, 2024
They do a great job. GMC software needs to be improved. Still having my screen lock up with which station is playing. GMC software needs to be improved. Still having my screen lock up with which station is playing. More
by jolive7777
Employees Worked With
Other Employees :
David the Sales Manager is a pleasure to work with.
December 29, 2024
Service was great but couldn't find problems with check engine light or front end wobble. My company fleet vehicle was in the shop for 7 days and the service techs couldn't reproduce the check engine light engine light or front end wobble. My company fleet vehicle was in the shop for 7 days and the service techs couldn't reproduce the check engine light that I drive with three or four times a week or the wobble in the front end when I accelerate up the hill. More
by DJJC
Employees Worked With
December 29, 2024
I stopped in to look at a car. Jeff was really friendly and not pushy at all. The whole staff was very good to work with.. I would recommend that anybody looking for a car at least Jeff was really friendly and not pushy at all. The whole staff was very good to work with.. I would recommend that anybody looking for a car at least give them a shot.. If I decide to get another car they are going to be the first place I go. More
by petegabbard
