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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,328 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,328 reviews
November 26, 2024
I had my oil changed and the service department was fast, friendly and fare priced. friendly and fare priced. More
by renordy
Verified CustomerEmployees Worked With
November 26, 2024
Domi and Tim worked wonders. Easy and great to work with. Would shop again. Thank you both. Easy and great to work with. Would shop again. Thank you both. More
by Janskijarron
November 26, 2024
Made an appointment for an oil change and to have two issues I was having addressed. I knew exactly what the issues were, filled in the service department when scheduling and when dropping off the vehicl issues I was having addressed. I knew exactly what the issues were, filled in the service department when scheduling and when dropping off the vehicle. I was then charged $199 for diagnostics to tell me exactly what I told them was wrong with the vehicle and for them not to fix the issues. Seemingly had no interest in fixing problems, only charging me to confirm what was already wrong. More
by nwmondou
Employees Worked With
November 26, 2024
Got my 2014 210K miles Chevy Equinox timing chain and water pump R&R. They always do professional work, never once had to take my car back for rework on maintenance performed. Car is running like brand n water pump R&R. They always do professional work, never once had to take my car back for rework on maintenance performed. Car is running like brand new, no leaks, rattle or sputtering so far after a few days now, using it to and from work More
by RANDOLF.CABILLAJE
November 25, 2024
Excellent service, communicates well regarding any changes to an estimate, and guaranteed great work on my car! changes to an estimate, and guaranteed great work on my car! More
by Chris O.
Employees Worked With
November 24, 2024
Lloyd Roper is one of the best in the industry. Delivers what he says is going to happen. Delivers what he says is going to happen. More
by Chris.sennert
Employees Worked With
November 23, 2024
Sales and finance were very helpful on getting vehicle want and clarifying financing options..easy peasey want and clarifying financing options..easy peasey More
by tm2gma26
November 23, 2024
Not happy with how my vehicle was cared for. My plastic floor mat was removed and muddy footprints were on my floor mat. There were Boot marks and scratches on the door panel and speaker cover My plastic floor mat was removed and muddy footprints were on my floor mat. There were Boot marks and scratches on the door panel and speaker covers. My automatic seat settings were completely rearranged to an auto laydown position, which I’m quite sure isn’t a factory default. I won’t be returning for service. More
by Damon
Employees Worked With
Do not recall service personnel
November 22, 2024
The staff is friendly but they were short handed and it took longer to complete the oil change & tire rotation services. took longer to complete the oil change & tire rotation services. More
by T Messer
Employees Worked With
November 22, 2024
Shade was a delight to work with. Others were also very pleasant, but I did not note names. I would happily refer Shade and Gilchrist Others were also very pleasant, but I did not note names. I would happily refer Shade and Gilchrist to friends and family. More
by edtravers
Employees Worked With
