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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,328 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,328 reviews
December 02, 2024
Waiting for GMC Care to confirm warranty extension coverage and reimbursement for monthly payment while truck sat at dealership. coverage and reimbursement for monthly payment while truck sat at dealership. More
by LEZCANOTRUCKING
Verified CustomerEmployees Worked With
December 01, 2024
My truck has been to the shop five times now to try to figure out what’s wrong with it. On the last visit, I knew what was wrong with it, but was told it was under warranty after getting there was told so figure out what’s wrong with it. On the last visit, I knew what was wrong with it, but was told it was under warranty after getting there was told sorry I was wrong. It’s not covered. And was charged the $215 More
by Hmikey
November 29, 2024
Dealership is local and easy to get to. They have been in business for a long time. They have been in business for a long time. More
by Nunya
Employees Worked With
November 29, 2024
Once I came in Chloe was the one that welcomed me and asked if she could assist me. I had specified what I came for and she was more than glad to help me out. asked if she could assist me. I had specified what I came for and she was more than glad to help me out. More
by DZAZUETA619
November 28, 2024
Just Outstanding customer service and support Right from the start had a couple issues And the service department got me in With an appointment in less than 24 hours Wish my health care provider h from the start had a couple issues And the service department got me in With an appointment in less than 24 hours Wish my health care provider had that kind of service. More
by Greg
November 28, 2024
Second car this year we have bought from Jeff and team. Highly recommend this dealership over any others in the area. Highly recommend this dealership over any others in the area. More
by rosswatkins
November 27, 2024
An excellent job, as always. In their thorough inspection they found a dirty cabin filter that I had not though about. Thanks for the service. In their thorough inspection they found a dirty cabin filter that I had not though about. Thanks for the service. More
by gesalts
Employees Worked With
November 27, 2024
They preformed the tailgate recall very timely and got us out quickly. Very happy this trip. out quickly. Very happy this trip. More
by papaken5591
Employees Worked With
November 26, 2024
Somewhat pleased overall. Vehicle brought in for three separate issues. Two of three were addressed with satisfactory results. One issue seemed to be ignored or forgotten. I’l Vehicle brought in for three separate issues. Two of three were addressed with satisfactory results. One issue seemed to be ignored or forgotten. I’ll be likely to return in the future based on convenience, and better than average satisfaction. More
by Kgibbings
Employees Worked With
