Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,328 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,328 reviews
Verified Customer
December 07, 2024
It was the best service I have received at a dealership. The information and pace were good. They clearly understood the issues. The information and pace were good. They clearly understood the issues. More
by Silverbacck1211
December 06, 2024
Great service. Went through a horrible experience with another dealership and came here to find just what I needed. Friendly and efficient staff and a great new tru Went through a horrible experience with another dealership and came here to find just what I needed. Friendly and efficient staff and a great new truck. Thank you Jeff and David! More
by Dylan
December 06, 2024
Been going here for years for my 2019 Tahoe and now my 21 Tahoe. A bit pricey but service is good. Tahoe. A bit pricey but service is good. More
by Jaz
Employees Worked With
December 05, 2024
Always have great customer service. Timely. Bit expensive but who isnt nowadays. Been 7 years Timely. Bit expensive but who isnt nowadays. Been 7 years More
by savvyinup
Employees Worked With
December 04, 2024
I had an absolutely amazing experience working with Will and Tim and the rest of the Staff at Gilchrist Chevrolet. The treated me with respect and I left with an awesome Tahoe at a great price. and Tim and the rest of the Staff at Gilchrist Chevrolet. The treated me with respect and I left with an awesome Tahoe at a great price. More
by DAVIDSTEMP
December 04, 2024
Service is great. Attendants are friendly, fast and cover everything. Diagnostic was quick with a fast repair. I was out in an hour and half Attendants are friendly, fast and cover everything. Diagnostic was quick with a fast repair. I was out in an hour and half More
by HGOETZ4X4
Employees Worked With
December 04, 2024
Poor communication and communication from service team about what was done, what needs to be done and how we are moving forward. Once communicating was here are your keys. Only after we tried to take my about what was done, what needs to be done and how we are moving forward. Once communicating was here are your keys. Only after we tried to take my vehicle home was it noticed that the driver seat rail trim was broken by the service team and needed to be repaired on later day after parts arrive. This will result in another day of loss of work for us and toll bridge fee and trip back to visit the service team. Please let me know you would like any additional info. Thank you More
by Jaime
Employees Worked With
December 04, 2024
Jeff was friendly and helpful and Thomas made signing paperwork fun. Truly an A+ team paperwork fun. Truly an A+ team More
by brianmouracade
