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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,383 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,383 reviews
August 28, 2024
Friendly, helpful. Easy to work with. Definitely a good experience if you’re looking for a new or used vehicle Easy to work with. Definitely a good experience if you’re looking for a new or used vehicle More
by Earl.pluard23
Employees Worked With
August 28, 2024
Always great service with a smile at Gilchrist. Glad I bought the car at uour dealership Glad I bought the car at uour dealership More
by SRINISUNDARUM
Verified CustomerEmployees Worked With
August 27, 2024
Recently had to have my car rekeyed and a new fob programmed. Excellent service, done early and a little below estimate. programmed. Excellent service, done early and a little below estimate. More
by MACK0928
August 27, 2024
Bring my car too you folks for some time now, always do a great job! great job! More
by Ronald Vindivich
Employees Worked With
August 26, 2024
Good diagnostic and good work. Very pleasant and helpful staff.The work was done timely.. Very pleasant and helpful staff.The work was done timely.. More
by Wbrandtbede
Employees Worked With
August 25, 2024
We have purchased many cars before and in some way, always have some part of the process that’s frustrating (pushy salesmen, vehicle not in the condition described, an unwillingness to work with us, et always have some part of the process that’s frustrating (pushy salesmen, vehicle not in the condition described, an unwillingness to work with us, etc.) but working at Jeff at Gilchrist GMC was none of these things. It was the best car buying experience we’d ever had! More
by Heather s
August 24, 2024
Oil change & complimentary inspection done which I’m very grateful & appreciative, however service could have been better, documentation-wise. I’m expecting to see in the Service Form at least the kind of Oi grateful & appreciative, however service could have been better, documentation-wise. I’m expecting to see in the Service Form at least the kind of Oil used which is very important for me as I value my Truck highly. I need to see Synthetic Oil as featured in Service description box which is nowhere to be seen in the form. My 1st truck service appointment on 12-22-2023, computer printout didn’t give complete infos as computer not functional at that time but written data should be acceptable. Both 1st & 2nd (08-05-2024) service, not detailing kind of Oil used. Synthetic oil is what I’m expecting. “If not documented, it didn’t happen” as the saying goes. Other than the above, GMC Staff is awesome and helpful, above issue is a minor thing but needs to be addressed. Ty More
by CARINAMANAOIS
Employees Worked With
August 24, 2024
Staff was friendly and low pressure sales environment. They have real people working here not corporate type sales driven xxxxxx. Highly recommend! They have real people working here not corporate type sales driven xxxxxx. Highly recommend! More
by greydogjj
August 24, 2024
I needed to get my GMC truck into the shop. I called Gilchrist and explained what happened. They told me what I needed to do. So I had it towed to them to work on. Two days later I got my tru I called Gilchrist and explained what happened. They told me what I needed to do. So I had it towed to them to work on. Two days later I got my truck back. They were very professional and courteous on the phone. Also stayed in contact with me through the entire process. Thank you Gilchrist. Ed T More
by Ed Tuohy
Employees Worked With
August 24, 2024
The dealership looked nice and the staff were very helpful when deciding what car to buy. helpful when deciding what car to buy. More
by Nick
Employees Worked With
