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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,383 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,383 reviews
September 02, 2024
Great customer service. Would definitely recommend all my friends. Felt good purchasing don’t feel sold Would definitely recommend all my friends. Felt good purchasing don’t feel sold More
by SACDAMAC
Verified Customer
August 31, 2024
Gilchrist GMC dealership is very friendly and easy to work with to get the job done. work with to get the job done. More
by toddrhagen
Employees Worked With
August 31, 2024
The experience in buying my new Colorado went very well. Everyone involved was pleasant to work with. Everyone involved was pleasant to work with. More
by RJTACOMA
August 30, 2024
I felt like I got robbed! I paid to get my truck fixed the engine light was on when I brought it to the dealer. Picked up my vehicle the next day I brought it back they had me I paid to get my truck fixed the engine light was on when I brought it to the dealer. Picked up my vehicle the next day I brought it back they had me bring it back to look at. I spent over a thousand dollars to get fixed to no avail. I will be disputing the charges on my credit card I shouldn't have to pay for something and not receiving service for it very disappointed in visit will not be returning for any service in the future not happy . More
by williams1965david
Employees Worked With
August 30, 2024
Gilchrist team made us feel at home. The service was thorough, & efficient. Best experience ever. The service was thorough, & efficient. Best experience ever. More
by Belinda Laju
August 30, 2024
As always, the staff was couteous and professional, upfront and efficiant. The work was done and completed in a timely fashion, Thank you! upfront and efficiant. The work was done and completed in a timely fashion, Thank you! More
by nwpropeller
Employees Worked With
August 29, 2024
They addressed the problem and hopefully they fixed it. The service department rep was very helpful and easy to work with! The service department rep was very helpful and easy to work with! More
by srhustead1
August 29, 2024
Everyone there was very welcoming, friendly and weren’t at all irritated when I asked a bunch of questions 😊 at all irritated when I asked a bunch of questions 😊 More
by merrilyharris
August 29, 2024
I would return for sure, good service. Very knowledgeable. They are very patient too. My best wishes for continued success. Very knowledgeable. They are very patient too. My best wishes for continued success. More
by myluckypath
August 28, 2024
I have nothing bad to say about this dealership Susie is always nice and helpful she is my go to person there thank you !!! always nice and helpful she is my go to person there thank you !!! More
by bonniemitten1853
Employees Worked With
