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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

Overview
Employees
Reviews
Vehicles
4.3
2,383 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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6014 S Tacoma Way

Tacoma, WA

98409

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Showing 2,383 reviews

September 12, 2024

Very nice and caring very knowledgeable about my car will definitely be taking my car back again More

by AMANDAJAGGERS39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 11, 2024

Great and quick experience. It was great to get my sister a car she loves! More

by MASCLIPIADIS
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you! We’re so happy to hear that you had a quick and great experience, and even more excited that your sister loves her new car! If you need anything else, we’re here to help. We appreciate your trust in us!

September 11, 2024

My advisor Susie was super friendly and made sure my car was taking great care of. More

by Jdsg3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Robin Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Cronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you! We’re thrilled to hear that Susie provided such friendly service and made sure your car was well taken care of. We’ll be sure to pass along your kind words to her. If you need anything else, don’t hesitate to reach out!

September 10, 2024

They are excellent at scheduling and servicing my vehicle. They even vacuumed for me. My husband has been sick and getting chemo and I have not had time to do that. So it was appreciated. More

by DSZUVELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christi
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Sep 11, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you so much for sharing your experience. We’re glad to hear that our team could help with scheduling, servicing, and even vacuuming your vehicle during such a challenging time. We truly appreciate your kind words, and we hope your husband’s treatments are going as smoothly as possible. If there’s anything more we can do for you, don’t hesitate to let us know.

September 09, 2024

Jeff was so easy to work with and no pressure. Will definitely be back at Gilchrist for future vehicles. More

by andy@hydraulic-industries.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shubladze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you, Andy! We're so glad to hear that Jeff made your experience easy and pressure-free. We appreciate your trust in us and look forward to helping you with future vehicle purchases at Gilchrist!

September 08, 2024

Tim in sales was very helpful, no pressure, will definitely recommend friends and family to Gilchrist. More

by 4mahlstedt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your kind words! We’re thrilled to hear that Tim provided a helpful and pressure-free experience. Your recommendation means a lot to us, and we look forward to assisting your friends and family in the future. We appreciate your support!

September 07, 2024

The only person who cares about customers is the manager. I’ve been going to GC for years and I think it’s a company culture issue More

by Joe@joetoner.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Sep 09, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you, Joe, for sharing your feedback. We’re sorry to hear that your recent experience didn’t meet the standards we strive for, especially given your long history with us. We take your comments seriously and would appreciate the opportunity to learn more about what happened. Please reach out to us at 253.284.4471 so we can discuss your experience further and work toward making things right.

September 07, 2024

Fast personal service. Dave was very helpful in figuring out what was wrong with my vehicle More

by MEXICANPINEAPPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you! We're happy to hear you received fast and personal service, and that Dave was able to assist you with your vehicle. We’ll make sure he knows how much you appreciated his help. If you need anything else, don’t hesitate to reach out!

September 07, 2024

Awesome people to work with, trying to get family and friends to go buy a vehicle from this dealership More

by joeyherrero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ketcham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Wongwui
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you, Joey! We appreciate your kind words and your support in recommending us to your family and friends. It’s always a pleasure working with great customers like you, and we look forward to helping more of your loved ones find their perfect vehicle at Gilchrist Auto Center!

September 06, 2024

Thoroughly enjoyed working with Chloe. She did everything she could to find us the vehicle we wanted. No high pressure sales, no xx and she got right to the point. More

by Shell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chloe Wongwui
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your feedback! We’re glad to hear you enjoyed working with Chloe and that she was able to find the vehicle you wanted without any high-pressure sales. We appreciate your positive comments and are here if you need any further assistance.

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