Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

Overview
Employees
Reviews
Vehicles
4.3
2,383 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
Contact Dealership

6014 S Tacoma Way

Tacoma, WA

98409

Directions

By Type

Showing 2,383 reviews

September 28, 2024

Outstanding customer sales and service! ! Have been purchasing and service my vehicles for several years. More

by ggilchrist6505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Tramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Ketcham
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Shubladze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Sharpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Cronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you so much! We're thrilled to hear that you've been choosing us for both sales and service over the years. It's always a pleasure to have your continued support, and we're grateful for your kind words about our team. We look forward to serving you for many more years to come!

September 24, 2024

Honest and helpful. Made the stressful car buying experience painless. Will be using them from now on More

by EDDIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shubladze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your kind words! We're thrilled to hear that our team made your car-buying experience stress-free. Honesty and helpfulness are our top priorities, and we’re glad you felt that during your visit. We look forward to serving you again in the future!

September 24, 2024

Was hung up on several times when calls transfers. Service took a week longer than told people generally unfriendly. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Everyone I felt with
Report | Print
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your experience with us. We sincerely apologize for the difficulties you encountered with our service and communication. This is not the level of care we strive to provide. Your feedback is valuable, and we will use it to address these issues. If you would like to discuss this further, please feel free to reach out directly. We appreciate your patience and hope to improve your experience in the future.

September 23, 2024

Everyone was great from the shuttle to the front office to the repair guy. They all did a great job. I will be bringing my vehicle back More

by susie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzi Cronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanics that fix my car.
Report | Print
Oct 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our team, from the shuttle service to our repair staff. Your satisfaction means a lot to us, and we look forward to welcoming you back for your next visit!

September 18, 2024

It’s has some nice employees, who were very helpful with my whole car shopping experience More

by CHEFSJH02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ketcham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Wongwui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your feedback! We’re glad to hear our team was helpful throughout your car shopping experience. If there’s anything more we can do for you, don’t hesitate to reach out. We appreciate your support!

September 15, 2024

I would recommend Gilchrist dealerships to my family and friends for sure. Specifically, our agent, Jeff Stacy, went above and beyond to find the perfect ruck for our needs. We asked a lot of questions and More

by Sue H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you, Sue! We're so glad to hear that Jeff Stacy went above and beyond to find the perfect truck for you. It’s wonderful that you felt supported. We appreciate your recommendation and are happy to know the entire team contributed to your satisfaction. If you need anything else, we’re here to help!

September 13, 2024

They listen👂 found the problem and fixed it 👨‍🔧 I’m on the road again happy. More

by MADASCAR055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you! We're glad to hear that our team was able to listen, find the problem, and get you back on the road. Your happiness is what we aim for, and we’re here anytime you need us!

September 13, 2024

All was great. The car needed gas and had bird droppings on it but everyone was so positive and I would absolutely recommend the dealer. More

by makebacmoon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ketcham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cici Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your feedback! We're glad to hear you had a positive experience and appreciate your recommendation. We apologize for the oversight with the gas and bird droppings, and we’ll make sure to address that in the future. We look forward to serving you again!

September 12, 2024

Great service! Friendly and accommodating to meet our needs that’s it there is no more More

by toddpotter2004
Recommend Dealer
Yes
Employees Worked With
Mitch Tramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you, Todd! We’re glad to hear you enjoyed our friendly and accommodating service. We always strive to meet our customers’ needs, and we appreciate your support!

September 12, 2024

Juan was very helpful thru the whole process of us picking the car we wanted and cody from finance made sure to give us all the info about what we were signing. More

by mowilson52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody in finance
Report | Print
1
...
27
28
29
...
239