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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,376 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,376 reviews
October 15, 2024
Jeff and David made the process easy and painless. Jeff was very helpful in teaching us how to set up the settings on the truck. Also helped us get the window vents with gmc points. Thanks Brian Bayer Jeff was very helpful in teaching us how to set up the settings on the truck. Also helped us get the window vents with gmc points. Thanks Brian Bayer More
by bbayer1
Verified Customer
October 15, 2024
I had a good experience purchasing my automobile at Gilchrist Chevrolet. Mia, my sale person was very helpful. It was because of her that I bought the vehicle. She was informative and answered many of Gilchrist Chevrolet. Mia, my sale person was very helpful. It was because of her that I bought the vehicle. She was informative and answered many of my questions about the vehicle. I enjoyed her and my experience. More
by m.sterling
Employees Worked With
October 15, 2024
They customer service was superior to the rest! Keep up the great work! See you next time! Keep up the great work! See you next time! More
by Gone Fishing
October 14, 2024
Long time family owned dealership with good values & customer service. Bought several vehicles from Gilchrist. customer service. Bought several vehicles from Gilchrist. More
by islandcapt747
October 12, 2024
Nice staff and are very helpful, knowlegdeable and listen to our wants. Overall a good experience. to our wants. Overall a good experience. More
by SDoriott
October 12, 2024
Our CSR was not prompt and communicating, the job should've been done correctly from the beginning should've been done correctly from the beginning More
by ssemaia70
October 11, 2024
Susan was very helpful at the front desk. Pick up and deliver meat to my house. Driver was great. I will be bringing my car back. Pick up and deliver meat to my house. Driver was great. I will be bringing my car back. More
by susie
October 11, 2024
I went in for an oil change and inspection. Everything was completed in a short time and done to my standards. One note though is that you call in to schedule service; online might get an appoi Everything was completed in a short time and done to my standards. One note though is that you call in to schedule service; online might get an appointment set, but may neglect to order parts. More
by jerooster
Employees Worked With
Don’t recall.
October 11, 2024
The service was prompt and efficient . Warranty problem was solved! Everything works great. Thank you! Warranty problem was solved! Everything works great. Thank you! More
by italiannana
October 10, 2024
Mason made sure to help me get my car back on the road. He made follow up calls and ordered parts that were needed for my repair. He was very informative and friendly showing excellent customer service. He made follow up calls and ordered parts that were needed for my repair. He was very informative and friendly showing excellent customer service. More
by Cjohnson71_99
Employees Worked With
