Back

Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.3
2,226 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
Contact Dealership

6014 S Tacoma Way

Tacoma, WA

98409

Directions

By Type

Showing 2,226 reviews

September 27, 2019

Great Service We had a great buying experience. This is not the first time buying here. This was are 3rd. We always have great service with sales team. They go out More

by CHRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shade Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you Christ for taking the time to write us a nice review! We are pleased to hear that you had an enjoyable experience and that you are a loyal Gilchrist Auto Family member! Please do not hesitate to give us a call if there is ever anything that we can do for you in the future!

September 27, 2019

Awesome customer service! Found the truck I wanted with the options I wanted. Gave me what I wanted for my trade. Shade my salesman was amazing. Went to another dealership and More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shade Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis O'Connor
Oct 03, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write a review and for joining the Gilchrist Auto Family! We are happy to have Shade on our Gilchrist Auto Family Team and we are pleased to hear that you were able to have a refreshing experience.

September 27, 2019

Quick, easy, friendly staff. Needed to get service for a safety recall. Dealership got me in same-day and completed the work quickly and the staff was both professional and friend More

by ASatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 03, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Glad to hear that you enjoyed your recent experience with us and that we were able to complete your recall in such a timely manner! If there is ever anything we can do for you, please do not hesitate to give us a call! Drive Safe!

September 27, 2019

Our salesman Kevin He was really good about keeping us informed as to what stage the car was at. It took about 3 weeks but he text throughout the whole process. More

by thefivetodds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCarren
Oct 03, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write us a nice review! While we do our best to get our vehicles in and out of our service department, your safety is our most important concern. We have been growing as a dealership and have been putting more vehicles into our shop, so thank you for being patient as the vehicle was undergoing our safety inspection! Welcome to the Gilchrist Auto Family! Drive Safe!

September 26, 2019

Friendly, no pressure, supportive team Kevin is a friendly, personable young man. New to this job he is learning and willing and able to ask others to answer questions he can’t answer. Ther More

by nancydave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCarren, Richard Mullally
Oct 03, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We are happy to hear that you had a great experience with us! We are grateful that Kevin is apart of the Gilchrist Auto Team and thank you for being patient with the process! We do our best to ensure that every one of our sales team has knowledge about all our vehicles, although, with so many models across the 3 brands that we have as well as the models/features changing yearly sometimes it's a group effort! Thank your for joining the Gilchrist Auto Family and we look forward to seeing you around for any maintenance needs you may have!

September 25, 2019

Awesome experience. I had an amazing experience getting new keys for my vehicle. The staff was friendly and gave me prompt service. They updated me throughout the process More

by MisterDW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Cornett, Robin Dahl, Kristy Graham, Devon Welsh
Oct 03, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for making the trip to see us and for taking the time to write a review! If there is ever anything that we can do for you, please feel free to reach out! Thank you for being apart of the Gilchrist Auto Family!

September 24, 2019

Great workmanship They take pride on the quality of their work, I work in aviation field as a functional mechanic where quality workmanship is a must, and you can clear More

by RANDOLF.CABILLAJE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mckinney, Devon Welsh
Sep 25, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write this review. We are pleased to hear that you had an enjoyable experience with us and that you took the time to appreciate one of our mechanics. Thank you for being apart of the Gilchrist Auto Family! Drive safe!

September 23, 2019

Sean Miller was great very truthful and made it a pleasure It was a great pleasure to work with this dealership and Sean in particular he was very helpful I enjoyed the experience upfront and very helpful More

by a.walden19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean-Karim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Shubladze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your nice review! We are pleased to hear that you enjoyed your buying experience with us. Please do not forget that if you ever refer someone to Sean that purchases a vehicle from us, we will send you a referral check as well! Enjoy your new vehicle and drive safe!

September 23, 2019

Perfect Second vehicle bought here and will not be last. Excellent experiences each time, both by sales and service departments. Friendly and appear to be hon More

by debesase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Mathews
Sep 25, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your review! We do our best to be as honest and transparent as possible. Thank you for being a loyal Gilchrist Auto Family member and we hope to keep seeing you around!

September 20, 2019

Excellent Service As Always. Great service and staff. Everyone is friendly and helpful and make you feel like family. Trustworthy dealership that keeps my vehicles in excellent More

by 45BERETTA1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin and Talitha, Kristy Graham
Sep 25, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to rate our Service Department. We do our best to make sure that every visit is enjoyable. We look forward to seeing you around again and if there is ever anything that we can do please don't hesitate to give us a call!

...
216
...