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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.3
2,227 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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6014 S Tacoma Way

Tacoma, WA

98409

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Showing 2,227 reviews

October 08, 2019

Quick . Nice staff. Clean. Dog friendly. Easy to find. Brought forth issue with key not working, sales guy said it was but I still cannot get it to work More

by Peck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 21, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to post about your recent experience with us. We are pleased to hear that you still recommend us even if you did not have the best experience. Your comments have been passed along to the Service Manager, if you would like to continue to discuss any issues that you might be having please feel free to reach out to him directly via email to ryan@gilchristauto.com.

October 05, 2019

Excellent communication & customer service Mike Smith in service is knowledgeable and efficient. Thanks for getting both my Chevrolets fixed up promptly for winter. ❄️ I’ll bring them back More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you Linda for taking the time to write us this nice review! We are very happy to hear that you had a pleasant experience with us and that you are a proud member of our Gilchrist Auto Family! Drive safe and we will see you when your vehicle needs it next maintenance.

October 03, 2019

Consistent great car service and nice folks We bought a new Buick here 5 yrs ago and have been pleased with the service team at this location. Always great service (I always seem to get Michael More

by Happy Buick Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for being a loyal Gilchrist Auto Family Member! We are very happy to have you coming back in for service and are pleased to hear that you enjoy our Service Department! If there is anything that we can ever do, please feel free to reach out!

October 03, 2019

Great Service Worked with Ricky. Real go getter. Would recommend him to anyone looking to buy. Never any pressure. Great over all experience. Manager was also good More

by kautrand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Mathews
Oct 03, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write a nice review! We are very lucky to have Rick on our team here at Gilchrist! Congratulations on your new vehicle and we look forward to seeing you around for your maintenance needs! Welcome to the Gilchrist Auto Family!

October 03, 2019

Great Customer Service I had gotten my appointment date mixed up but they squeezed me in for that day and got my truck done in a timely matter. More

by Nauta671
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juliana Celis
Oct 03, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We are very happy to hear that you had a good experience with us and that we were able to get you squeezed in! Thank you for being a loyal Gilchrist Auto Family member! Drive Safe!

October 01, 2019

Service center From the moment we entered the service center we were well taken care of. When it was time to pick up our car, we called and told them we were on th More

by gramreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shade Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write a review about us! We are very proud of our Gilchrist Auto Family Staff and are lucky to have many Gilchrist Auto Family Members like yourself. If there is anything that we can ever be of assistance with, please let us know! Drive safe!

October 01, 2019

Excellent Experience Abe worked with me to make the best and most informed deal on my new truck purchase. He was quick to respond to my questions and explain the details o More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibraheem Abe Almasslawi
Oct 03, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We are happy to hear that you enjoyed your latest visit with us and that we are able to help find you a new vehicle! Thank you Keith for taking the time to write about Abe. If there is anything that we can ever do in the future, please let us know! We will be seeing you around for the Lifetime Oil Changes! Welcome to the Gilchrist Auto Family, Drive Safe!

October 01, 2019

Oil change and recall Got me in quickly,saw I had a recall, finished everything and got me out in about an hour, friendly, kept me updated and walked out into the lobby to More

by REDPATH54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot the names
Oct 03, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write about your recent experience with us here at Gilchrist. We are pleased to hear that you had a pleasant experience and appreciate that you are apart of our Gilchrist Auto Family! Drive safe!

October 01, 2019

My service was great This was my first time at this dealership. Mr. White was very very friendly and professional. He explained all of my options. I will be returning. More

by Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write about your recent experience with us here at Gilchrist! We are pleased to hear that your recent experience was a good one and that you will be returning! Thank you for being apart of the Gilchrist Auto Family!

September 29, 2019

SERVICE ON MY 2016 YUKON DENALI Gilchrist was awesome from the very moment I dropped off my truck to the time I picked it up. Kristy in service was very knowledgeable and very helpf More

by BIGDAD4424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Graham
Oct 03, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to rate your recent experience with us! We are very lucky to have Kristy on the team! We are happy to hear that you are a proud member of our Gilchrist Auto Family! If there is anything that we can ever do please feel free to reach out! Drive Safe!

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