Gilchrist Chevrolet Buick GMC Dealership Tacoma

Service Quick service and finished at the time promised. Tech Advisor very friendly and knowledgeable. Cashiers as well very friendly and approachable. Wil Quick service and finished at the time promised. Tech Advisor very friendly and knowledgeable. Cashiers as well very friendly and approachable. Willing to help and fill at easy. More

Helpful sales staff at Gilchrist The buying experience at Gilchrist was made easy by the sales staff. They were willing to find the right truck to fit my budget and take the necessary The buying experience at Gilchrist was made easy by the sales staff. They were willing to find the right truck to fit my budget and take the necessary steps to make sure I felt great about my purchase. More

Incredible experience The team at Gilchrist continues to be incredible to work with. They help us find exactly what we want and make the process unbelievably smooth and enj The team at Gilchrist continues to be incredible to work with. They help us find exactly what we want and make the process unbelievably smooth and enjoyable. We will be coming back for years to come! More

Slow and sloppy It took the shop over an hour to do a lube and tire rotation. For the second time in a row, they did not vacuum the floor mats or even remove the shop It took the shop over an hour to do a lube and tire rotation. For the second time in a row, they did not vacuum the floor mats or even remove the shop paperwork from my car. They literally left my car dirtier than they found it. Even though the service was free under my purchase agreement, the service was so poor I would hesitate to return again. More

Job well done Transition issue. Gilchrist went above and beyond, fixing that issue as well as a completely separate issue causing severe roadnoise. I’m beyond happy Transition issue. Gilchrist went above and beyond, fixing that issue as well as a completely separate issue causing severe roadnoise. I’m beyond happy and impressed! More

Quick and curtious We had our questions answered and our vehicles were serviced with in an hour. They did not try to make us have more work done then was needed. I appr We had our questions answered and our vehicles were serviced with in an hour. They did not try to make us have more work done then was needed. I appreciated the good customer service from the younger gentleman that helped us. More

Looking for a GM product Choose Gilchrist I knew I wanted a Buick Encore and Gilchrist had the largest selection and they advertise the rebates that GM was offering. Everyone we worked with th I knew I wanted a Buick Encore and Gilchrist had the largest selection and they advertise the rebates that GM was offering. Everyone we worked with there was wonderful and it was the most pleasant car purchase I have ever made. More

Customer Service Excellent service from the time tow truck dropped my truck Kristy call me asked about the problem of my truck and also gave me a quote after all the c Excellent service from the time tow truck dropped my truck Kristy call me asked about the problem of my truck and also gave me a quote after all the checking she gave me the reason why the truck won't start and they proceed to fix with my blessing and I would like to Thank the people in the service center for their concern for their customers. More

Came in for a recall on my car and it wasn't done right Came in for a recall on my pontiac and they fixed one but the other had to do with the seatbelt sensor coming on because of interference from the remo Came in for a recall on my pontiac and they fixed one but the other had to do with the seatbelt sensor coming on because of interference from the remote start option and it wasnt an issue but they put the code in and now in dings while I'm driving telling me my seatbelt isnt on I'd rather they just left it alone More

3 months to get my car back. It took a few days shy of 3 months to get my car back from an engine swap covered by an extended service warranty. Apparently the service consultant d It took a few days shy of 3 months to get my car back from an engine swap covered by an extended service warranty. Apparently the service consultant doesn't know how to deal with warranty companies other than their own. He also rarely returns calls or offered any status updates. Pretty much any plastic cover in the engine compartment was damaged by the tech. Conveniently, the service manager was not at work the day I picked my car up. 3 car payments, 3 insurance payments, and most of the summer lost for driving my summer car. I will Not go back to the Gilchrist service center, nor will I do any business with them. More