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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,338 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,338 reviews
October 07, 2024
Really fair and reasonable negotiations with my trade in and wanting to have a certain payment. and wanting to have a certain payment. More
by divespotwa
Verified Customer
October 06, 2024
Great service. Answered all questions customer service was great. Great company thank you thank you 😊 Answered all questions customer service was great. Great company thank you thank you 😊 More
by ACHRISTIANGIFT
Employees Worked With
October 06, 2024
Prompt and timely service. Great customer service at the checkin and checkout. Maybe take out the paper on the floor of the vehicle when you give it back. Great customer service at the checkin and checkout. Maybe take out the paper on the floor of the vehicle when you give it back. More
by gallagal
Employees Worked With
October 05, 2024
Easy scheduling compared to most dealers. I would recommend Gilchrist to all my friends and family I would recommend Gilchrist to all my friends and family More
by Suzi777
October 05, 2024
Oil change. Told everything was fine. Discovered next day stabilizer bar broken. Service never mentioned. Told everything was fine. Discovered next day stabilizer bar broken. Service never mentioned. More
by heardjames
Employees Worked With
October 05, 2024
Service writer was lethargic and lacked positive professionalism and or concern regarding the repair on my new vehicle. professionalism and or concern regarding the repair on my new vehicle. More
by Chris6
Employees Worked With
October 04, 2024
Customer service was exceptional and second to none! I appreciated the no haggling back and forth to seal the deal! This is my third purchase through Gilchrist and it has gotten better every time. Th I appreciated the no haggling back and forth to seal the deal! This is my third purchase through Gilchrist and it has gotten better every time. Thank you for the best experience purchasing my Eray Corvette! More
by Johnnyalexander31
October 04, 2024
They were very communicative, having Debbi drive me to and from for both my appointments made it day way more convenient. and from for both my appointments made it day way more convenient. More
by JAMES_CHADWICK
Employees Worked With
Other Employees :
Christi
October 04, 2024
Great experience I would purchase another car from them the staff were very friendly and helpful the staff were very friendly and helpful More
by RDPLATZER
Employees Worked With
October 04, 2024
Service center representative very helpful and took care of my car in a timely manner. of my car in a timely manner. More
by Roberto D. Cambia
Employees Worked With
