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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,408 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,408 reviews
October 30, 2024
I really enjoyed the experience that we had with Chloe. She was a ray of sunshine compared to other dealerships. We never felt pressured and she made sure we were happy with our purchase. I would recom She was a ray of sunshine compared to other dealerships. We never felt pressured and she made sure we were happy with our purchase. I would recommend going to Chloe the next time you are looking to buy a car. More
by cjbristow
Employees Worked With
October 30, 2024
Great and knowledgeable to listen to my needs. Also helping with the exact vehicle i wanted. Also helping with the exact vehicle i wanted. More
by chefcly
Employees Worked With
October 30, 2024
Can not forget the day. Chloe was awesome! She was ready to make a nice deal! Chloe was awesome! She was ready to make a nice deal! More
by saintjoon
Employees Worked With
October 30, 2024
I love this place and everything it stands for, Chloe Wongwui is nothing short of sunshine! From the managers to the staff you can feel how much they care! Wongwui is nothing short of sunshine! From the managers to the staff you can feel how much they care! More
by Desiree Roberts
October 30, 2024
Our salesman, Brian Wright was extremely helpful in going over all of the features of our new truck as well as working with us throughout the buying process. over all of the features of our new truck as well as working with us throughout the buying process. More
by bmauerman55
October 30, 2024
Great service! !! Make sure to ask for Sean he was amazing! As a 20 year most of the time I don’t get treated seriously. Yet he treated me like everyone else compare !! Make sure to ask for Sean he was amazing! As a 20 year most of the time I don’t get treated seriously. Yet he treated me like everyone else compared to other salesmens at different dealerships. Would definitely come back and purchase another car from here. More
by Sam
Employees Worked With
October 30, 2024
Service department was great, as they kept me informed through the process. Would highly recommend.. through the process. Would highly recommend.. More
by danielramirez19
Verified CustomerEmployees Worked With
October 30, 2024
Chuck in the service dept was extremely helpful when I needed maintenance last minute. He even advised me on issues that they weren’t seeing my truck for that day. The service department is always reall needed maintenance last minute. He even advised me on issues that they weren’t seeing my truck for that day. The service department is always really busy, so appointments are usually a must. More
by laurawhite0
Employees Worked With
October 29, 2024
Lloyd was great to work with. He provided all the information we needed for the new EV He provided all the information we needed for the new EV More
by Burrodad
October 29, 2024
I love that they are transparent with what needs fixed and always confirms with you what services you need vs. what could be nice later down the road. Wish there were more affordable prices for certain pr and always confirms with you what services you need vs. what could be nice later down the road. Wish there were more affordable prices for certain products. More
by Rufina
Employees Worked With
