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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,386 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,386 reviews
January 17, 2025
I came in for service and was short on time. The service agent that helped me got me in and out and to my next appointment on time. The service agent that helped me got me in and out and to my next appointment on time. More
by johnfietz7
Verified CustomerEmployees Worked With
January 17, 2025
Service writer kept good communication. They have been able to pin point the problem and fix it. They have been able to pin point the problem and fix it. More
by kareem
January 17, 2025
Very happy with the service provided by Gilchrist! They were able to diagnose my vehicle in a relative short amount of time They were able to diagnose my vehicle in a relative short amount of time More
by NO20
Employees Worked With
Other Employees :
I didn’t catch it but she pulled my truck from the yard. She was super helpful
January 16, 2025
Process for purchasing vehicle to way to long. It appeared that the salesman that was helping us was also helping other people. He is an excellant sales person. It appeared that the salesman that was helping us was also helping other people. He is an excellant sales person. More
by doodle116
January 16, 2025
Didn’t feel special. Felt like make the sale and move on. The 100k vehicle I bought was not properly washed. There glue and sticker stuff still stuck to the windo Felt like make the sale and move on. The 100k vehicle I bought was not properly washed. There glue and sticker stuff still stuck to the window. The bed of the truck had collected a lot of tree pollen Very unprofessional !!! The DEF. Was only halve full. I received no tour of the property . I had to go find the service area. The parts area. Even the restrooms There was a two week delay on a critical part associated to the emissions system The part failed 45 minutes after I left the dealership. This critical part basically denied me from driving it even though I was paying for it More
by hiken88
January 15, 2025
This dealer has always treated me well through the yrs and has always fixed my truck problems in timely manner. They are respectful and friendly also. They are my top choice for getting things done. and has always fixed my truck problems in timely manner. They are respectful and friendly also. They are my top choice for getting things done. More
by Russell Meyers
January 15, 2025
Everything went smoothly, had little hic-op but got over it just fine..thanks Al it just fine..thanks Al More
by hungryraven23
January 15, 2025
Job done right at a fair price, on time and with care for the customer the customer More
by ED.ENGELHARDT
January 14, 2025
Service department was were helpful in getting my work truck on the road as fast as possible. Had to wait for back ordered parts. truck on the road as fast as possible. Had to wait for back ordered parts. More
by mark
Employees Worked With
