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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.3
2,326 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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6014 S Tacoma Way

Tacoma, WA

98409

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Showing 2,326 reviews

December 18, 2024

Actually figured out my heating problem I'd had for months. A different dealership told me they couldn't fix it. Love these guys. More

by jehandran
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Recommend Dealer
Yes
Employees Worked With
Suzi Cronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We're thrilled to hear that we were able to solve the heating issue that had been troubling you! It's always great when we can turn things around where others couldn't. Thanks for trusting us, and we're so glad you love working with us!

December 17, 2024

I have been in this dealers service department a few times for an issue with my new 2024 GMC 1500 Sierra and they have been very accommodating and it seems like they have finally figured out the issue a More

by Arnejohansen45
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Recommend Dealer
Yes
Employees Worked With
Dave Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Cronin
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Fast and efficient! Convenient location. Everyone was kind while we waited. We will come back. More

by Whtl300
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Recommend Dealer
Yes
Employees Worked With
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Got into my appointment very quickly. Only needed an oil change and a new cabin filter. Everyone who helped was very friendly and courteous. More

by sher661
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dave Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Service advisors are rude. I only take the truck there for the free oil changes since I purchased the truck there. When actual Maintenance is due I’ll be taking it to another More

by JKILCZEWSKI22
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Chuck White
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Polite staff. Listened to my concerns. Informed all customers that several techs were out so service might take a bit longer. Answered the questions I had. Complim More

by hansoal8
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Recommend Dealer
Yes
Employees Worked With
Kristi Howell. 5 Stars
December 14, 2024

Regardless, how crowded they are or how busy they are they’re always very cordial cordial and very nice to you and explaining the details what has to be done with your vehicle and I really enjoy the comp More

by CHRISTOPHERHARRIS75
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ryan Tramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Cudini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Hard to write air view because the service people were good but the mechanics did unnecessary repairs which cost over $5000 After paying $7000 to have my truck fixed and waiting over six weeks to pick More

by Farmboy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Dave Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Brought vehicle in for repair of possible carrier bearing replacement due to periodic grinding/vibration and tire sensor issues. Vehicle transfer case replqcedand upon pickup tire sensors not repaired or fix More

by Kevin
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Christie
December 13, 2024

I knew the car I wanted and how much I wanted to pay. Cici and Tim really made the process easy. We agreed on a deal over the phone and I was scheduled to pick up the car the following day. While at t More

by trunglu
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cici Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Saisslin