Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,332 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,332 reviews
October 18, 2024
They were great! They did the service very quick and inspected my pickup. 1st Class! I will bring my wife's car in soon!! They did the service very quick and inspected my pickup. 1st Class! I will bring my wife's car in soon!! More
by michaeltimken
Verified CustomerEmployees Worked With
October 18, 2024
Good service very attentive lots of nice vehicles good amenities workers are good coming back amenities workers are good coming back More
by matias.anthony11
Employees Worked With
October 18, 2024
Sean did an excellent job, listening to what we were looking for in a truck and patiently answering all of our questions. The service we are still getting after we have made our purchase, has given us looking for in a truck and patiently answering all of our questions. The service we are still getting after we have made our purchase, has given us peace of mind to be a repeat customer. More
by Shelah and Todd
Employees Worked With
October 18, 2024
There service was first class! I always take our vehicles to them and they always do a first class job! I always take our vehicles to them and they always do a first class job! More
by michaeltimken
Employees Worked With
October 17, 2024
Communication was lacking and took 2 months to fix problem. Work that was done was fine just took long time problem. Work that was done was fine just took long time More
by ANNEERRN
Employees Worked With
October 17, 2024
The staff were friendly and tolerated my stress about my first ever car purchase. I think I got a good deal, and I didn’t feel too pressured to buy. first ever car purchase. I think I got a good deal, and I didn’t feel too pressured to buy. More
by BENYOUNGQUIST
October 17, 2024
Very professional. The team was nonpressure and made the experience amazing. Have recommended other friends use their resources for future purchases. Only disappointmen The team was nonpressure and made the experience amazing. Have recommended other friends use their resources for future purchases. Only disappointment was that my puddle lights were not GMC puddle lights for the money I spent. More
by brentwe
October 17, 2024
Thank you 👍, They changed the oil and filter in my truck quickly and professionally, I am very pleased with this service. quickly and professionally, I am very pleased with this service. More
by ANDREIRATSKO
Employees Worked With
October 17, 2024
1rst class service, friendly staff that worked with you to get every thing you needed done. I give them a big number 1 rating!!!! to get every thing you needed done. I give them a big number 1 rating!!!! More
by michaeltimken
Employees Worked With
October 17, 2024
I waa visiting from out of the country and they squeezed me in for a rush diagnosis... engine light! They checked it out and got new me on the road quickly, with the full details of what needed to be done n me in for a rush diagnosis... engine light! They checked it out and got new me on the road quickly, with the full details of what needed to be done next. I was able to travel home safely knowing that i wasn't going to be stranded by the road, late at night. Plus they were friendly and nice about it too! More
by JoanneH
Employees Worked With
Christine
