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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,332 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,332 reviews
October 23, 2024
I’ve used a lot of different dealerships for service but Gilchrist is hands down the best. I feel they do very honest work not looking to scrap every penny from your pocket. Gilchrist is hands down the best. I feel they do very honest work not looking to scrap every penny from your pocket. More
by bebeqt21
Verified CustomerEmployees Worked With
October 21, 2024
I take my 2018 2500 HD diesel to this dealership. They’re the only ones that I’ve ever serviced it and do a great job! I realize I’m paying a premium but also feel that I get the accountability I exp They’re the only ones that I’ve ever serviced it and do a great job! I realize I’m paying a premium but also feel that I get the accountability I expect from a dealership here. More
by ipwhiting
Employees Worked With
October 21, 2024
It a nice dealership with very helpful staff that make sure the customer is happy sure the customer is happy More
by MARINERSFAN008
October 20, 2024
I feel they were dishonest about my truck needing a new transmission. I dropped my truck off for an oil change, and to replace my running boards, they told me that my truck needed a new transmission and th transmission. I dropped my truck off for an oil change, and to replace my running boards, they told me that my truck needed a new transmission and there was a newer truck they wanted me to buy parked next to it that they wanted me to test drive. When I looked at my receipt, they had done no diagnostics on the transmission. I took it else where for a second opinion who did run diagnostics and they told me that, while my transmission fluid was dirty there wasn’t any metal in it and that as far as they could tell my transmission was fine. I’m sure the dealership does good work I had been going there for years, and now I won’t go back because I felt like they were just trying to sell me a new truck. More
by Valencia
Employees Worked With
October 20, 2024
The best people to work with! They made the whole process easy and understandable especially for someone who is now a first time car owner. I would definitely recommend friends an They made the whole process easy and understandable especially for someone who is now a first time car owner. I would definitely recommend friends and family to come to this dealership. More
by shylawilson55
October 20, 2024
Cici was outstanding in assisting me to find exactly what I needed. She demonstrated exceptional skill. I am genuinely grateful for all your efforts on my behalf, which reflect your concern for me. I needed. She demonstrated exceptional skill. I am genuinely grateful for all your efforts on my behalf, which reflect your concern for me. More
by Isamar hansen
October 19, 2024
Honest, friendly, a bit spendy, but competent and thorough. Would buy another car from them. thorough. Would buy another car from them. More
by denismenis
October 19, 2024
Excellent staff and service! Couldn’t be happier with Gilchrist, we have bought cars with them for years. Couldn’t be happier with Gilchrist, we have bought cars with them for years. More
by vinnieleverett
October 19, 2024
I had a great experience and love my new truck I will definitely use this dealership in the future definitely use this dealership in the future More
by JPSCHIMTY
Employees Worked With
October 19, 2024
Service was performed efficiently on a recall repair. I would use this dealership again if it were closer to my home. I would use this dealership again if it were closer to my home. More
by CEDARCIRCLE.JS
Employees Worked With
