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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,332 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,332 reviews
October 25, 2024
Most of the staff were polite and friendly, professional and knowledgeable with the sales team, Shade was helpful in showing me a car that I might be interested in buying and knowledgeable with the sales team, Shade was helpful in showing me a car that I might be interested in buying More
by Rod
Verified Customer
October 25, 2024
Customer Service person went out of his way to let me know about the service and located a private place for me to work. know about the service and located a private place for me to work. More
by tyrholm-Watson
Employees Worked With
October 25, 2024
Tried to make me pay for my window when it was vandalized on their property, and messed up my seatbelt lock on the driver side on their property, and messed up my seatbelt lock on the driver side More
by Tay
Employees Worked With
October 23, 2024
customer service in the service department is one of the best I’ve seen by Chevrolet. They took them my problem right away and they fixed it right away. Send me out to wait two months at another dealership best I’ve seen by Chevrolet. They took them my problem right away and they fixed it right away. Send me out to wait two months at another dealership they open about it. More
by stevenmlandry
Employees Worked With
October 23, 2024
Gilchrist Chevrolet Buick GMC Dealership Tacoma has excellent customer service and their sales department personnel are very friendly and professional. My car is always serviced punctually when I sched excellent customer service and their sales department personnel are very friendly and professional. My car is always serviced punctually when I schedule an appointment and I have a choice of waiting or using their courtesy van when dropping off my car. More
by NOWTALKIN
Employees Worked With
October 23, 2024
Very nice and knowledgeable. The dealership was closer to me than Parkland. The scheduling was faster. The dealership was closer to me than Parkland. The scheduling was faster. More
by hackworthtinamae
Employees Worked With
October 23, 2024
Chuck in the service department was very friendly and a very personable and likable person. very personable and likable person. More
by Rick
Employees Worked With
October 23, 2024
The service was complete without any issues. Good communication from service rep to customer. Thank you for taking care of my needs Good communication from service rep to customer. Thank you for taking care of my needs More
by Bigyanks
Employees Worked With
October 23, 2024
I had a very good experience with this dealership. I purchased a 2024 Chevy ZR2 2500. I live in Portland and negotiated the deal remotely. The sales person was very helpful and easy to work with. I purchased a 2024 Chevy ZR2 2500. I live in Portland and negotiated the deal remotely. The sales person was very helpful and easy to work with. More
by trfettke
