Back

Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.3
2,331 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
Contact Dealership

6014 S Tacoma Way

Tacoma, WA

98409

Directions

By Type

Showing 2,331 reviews

October 31, 2024

Mason did an excellent job. He was friendly and professional. The work was done in a timely fashion. More

by scrook
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing, and we're delighted to hear about your experience with Mason! His friendly professionalism and commitment to timely service are what we strive for. We appreciate your feedback and look forward to serving you again!

October 30, 2024

Service department was great, as they kept me informed through the process. Would highly recommend.. More

by danielramirez19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzi Cronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your kind words! We’re so glad to hear that our service department kept you informed and provided the support you needed throughout the process. We truly appreciate your recommendation and look forward to assisting you again in the future!

October 30, 2024

Chuck in the service dept was extremely helpful when I needed maintenance last minute. He even advised me on issues that they weren’t seeing my truck for that day. The service department is always reall More

by laurawhite0
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to share your experience! We're glad to hear that Chuck was able to help you with last-minute maintenance and offer useful advice for your truck. We know our service department can get busy, but we always strive to provide the best assistance possible. We truly appreciate your feedback and look forward to serving you again!

October 30, 2024

Our salesperson Chloe was a ray of sunshine. She was very attentive and took care of us through the whole process of getting a car through Gilchrist Chevrolet and GMC. More

by dvdfan2k
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chloe Wongwui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for the kind words! We're delighted to hear that Chloe made your experience so positive and was there for you every step of the way. She truly brings warmth to our team, and we're thrilled she could make your car-buying process smooth and enjoyable. Welcome to the Gilchrist Chevrolet and GMC family—enjoy your new vehicle!

October 30, 2024

I really enjoyed the experience that we had with Chloe. She was a ray of sunshine compared to other dealerships. We never felt pressured and she made sure we were happy with our purchase. I would recom More

by cjbristow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oct 30, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you so much for sharing this wonderful feedback! We're thrilled to hear Chloe provided such a welcoming and pressure-free experience. It’s great to know she made the process enjoyable and helped you feel confident in your purchase. We’ll be sure to pass along your kind words, and we appreciate your recommendation. Enjoy your new car, and thank you for choosing Gilchrist!

October 30, 2024

Great and knowledgeable to listen to my needs. Also helping with the exact vehicle i wanted. More

by chefcly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chloe Wongwui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your experience! We're thrilled to hear that our team listened to your needs and helped you find exactly the vehicle you wanted. It's our goal to make each visit tailored and satisfying, and we’re so glad we could be a part of your journey. Enjoy your new vehicle, and we look forward to assisting you in the future!

October 30, 2024

Can not forget the day. Chloe was awesome! She was ready to make a nice deal! More

by saintjoon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chloe Wongwui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your review!! We’re thrilled to hear that Chloe made your day and was ready to find the best deal for you. She’s always focused on providing a great experience, and we’re glad it showed. We appreciate you choosing Gilchrist and look forward to serving you again in the future!

October 30, 2024

I love this place and everything it stands for, Chloe Wongwui is nothing short of sunshine! From the managers to the staff you can feel how much they care! More

by Desiree Roberts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chloe Wongwui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Izzie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you, Desiree, for such a glowing review! We’re delighted to hear how much you appreciate our team’s dedication and the care we put into every experience. Chloe truly brings warmth and positivity to the dealership, and we’re so glad you felt that connection. It means a lot to us that you value what Gilchrist stands for, and we can’t thank you enough for sharing your kind words. Looking forward to seeing you again soon!

October 30, 2024

Our salesman, Brian Wright was extremely helpful in going over all of the features of our new truck as well as working with us throughout the buying process. More

by bmauerman55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shubladze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody
Nov 01, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your experience! We’re glad to hear that Brian provided such thorough assistance, helping you explore all the features of your new truck and guiding you through the buying process. Enjoy your new vehicle, and let us know if you need anything else!

October 30, 2024

Great service! !! Make sure to ask for Sean he was amazing! As a 20 year most of the time I don’t get treated seriously. Yet he treated me like everyone else compare More

by Sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean-Karim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you, Sam! We’re thrilled to hear Sean provided you with such a respectful and positive experience. At Gilchrist, we believe every customer deserves exceptional service, and it's wonderful that Sean made you feel valued and taken seriously. We look forward to welcoming you back for future purchases!

...
12
...