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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.3
2,407 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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6014 S Tacoma Way

Tacoma, WA

98409

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Showing 2,407 reviews

December 11, 2024

Excellent service and friendly personnel. Easy access from any area of the city. Great selection. More

by CristieQ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izzie
December 10, 2024

Vehicle was taken to shop, vehicle was given to me still broken after being in the shop for 2 days. Had to get it towed back to GMC services. Still had pay for services that was not render to us. I was told More

by vdaniels2551@gmail.com
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Service Time
Recommend Dealer
Yes
Employees Worked With
Suzi Cronin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician that worked on the car didn't seem to know what he was doing.
December 10, 2024

First of all, no one gave me updates from my car. I had to call myself and ask when my car was ready. No one had answers for me and when I finally got an answer, I found out my car was fixed for almo More

by Alvin Johnson
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Chuck White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Quinn
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Kristi Howell is a pleasure to work with. She kept me aware of the repair status and costs with a pleasant demeanor. More

by k.r.hunter
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Howell
December 08, 2024

He was a great help! Made the process super easy and not stressful at all. More

by timmy25
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Roper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

Friendly and attentive staff. Works extremely fast in getting the process done. Great environment and energy throughout. More

by fireboyx1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Roper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

Great to work with. Walked me through the entire process from start to finish and made everything go very smooth. My salesman, Skyler Clinton, went above and beyond to m More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shubladze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skyler Clinton
December 08, 2024

There initially was an issue with parts, however, they rescheduled me and took care of my vehicle. Mason is the best there... Always handles the situation and it is obvious he cares for customers. Thank More

by homebridgeinsp
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Fantastic! Spilled a can of paint in the back and they got us in for a detail right away. No sign of paint and came back like new! More

by Vangar
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ryan Tramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

The service department at Gilchrist always has my car worked on reasonably fast, and the advisers and staff are always friendly and knowledgeable. More

by ALCHINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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